Support » Plugin: NextScripts: Social Networks Auto-Poster » Do you answer your SUPPORT TICKETS?

  • I am a premium member and submitted a support ticket last week and nothing. If I can’t get help I’ll have to switch software.

Viewing 7 replies - 1 through 7 (of 7 total)
  • This plugin is ended .. i deleted it from my WordPress .. no updates, errors, no support ..

    Thread Starter Jennifer Moss

    (@mossifer)

    Same. Too bad because it used to be the best plugin.

    Are there alternatives for SNAP?

    haven’t found one .. this one was just perfect ๐Ÿ™

    Hi all,

    I am not sure what you need, but I am now using FS Poster and it is really good.

    The support is extremely good ๐Ÿ˜‰

    https://www.fs-poster.com/

    Still, SNAP has a lot of features and others cannot beat on this.

    I am also a paid user and I only need to use this for ONE social media, so it is still running on my site.

    As everyone said, the owner never replied. This is shame.

    I have got contact with him about 3 months ago and I got some info. I am writing this on here, since he did not reply me for the last question.

    1. He said the current version is running good on his side…. Meaning, he thinks it is not this plugin’s fault. It is your fault that you have not set it up right. (I guess…)

    2. He mentioned that the major update is coming on Sept 2021… Oh, this month!

    Anyway, reading on every single pages of SNAP, I suppose he is thinking “he does not need to reply on ALL questions”. Well…, For any businesses on this planet, a customer support is the most important factor to run it.

    That is all for now. I just wait for the new update…

    Thank you for your post .. let’s hope September will bring good news ๐Ÿ™‚

    No update what I can see:(

Viewing 7 replies - 1 through 7 (of 7 total)
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