Support » Plugin: WordPress Video SVOD, AVOD, VOD » DO NOT WASTE YOUR TIME

  • Seriously. Don’t even bother. I was using them for nearly a year; and it wasn’t great to begin with, but it was reasonable enough. The only reason I stuck around for so long is because it was decent, and at a fair price and after putting the work into it and building my website around it; I didn’t want to waste the time going back through and changing, literally, hundreds of elements and items. But I should have. A few months back -technical support stopped responding. They were not answering anybody; for weeks on the support forum. The services weren’t working properly so I might as well have just been throwing $30 bucks in the garbage every month. The entire service just started failing and glitching and no help was being offered. Even worse; THEY SAW all the complaints (go look at the now depreciated forums for yourself) and still didn’t respond. I know this because they went out of their way to delete the topics and threads I started. I wasn’t even complaining. I was just trying to get help for the service I was rightfully paying for. Ignored, deleted, pretended like none of their customers existed after wasting hundreds of dollars between them and Amazon AWS for storage and transcoding. For a broken train-wreck of a service and plugin that worked a fraction of the time, at best. And when it did it was still severely limited. They have now revamped their image because of the utterly horrible reputation they rightfully have now in an attempt to re-invent themselves. But don’t let the fancy new logo and plugin update fool you. It’s the same crappy service with blanket statement TOS that are meant to protect themselves from ripping you off. I and many others were paying about $30 a month for to use this plugin and service, with their new update – one that came without notice, it is now $250 a month for the same exact services that used to cost only the original $30. Like 4,000 media views an hour max, for instance. Is now $250 instead of $30. Makes sense, yeah? And I repeat. Without notice. Entire websites need to be rebuilt now. Waste of time. Waste of money. Another plugin and service out for themselves. It might look pretty. But trust me, take my word for it. The services on the other side of this membership are ugly as sin.

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