Good in some ways, terrible in stats and support. Here’s my interaction with “Support” regarding setting statistics so “administrators” (me!) won’t be counted in my website visits/clicks.
Me – “Forgive me if I missed it, but it is hard to believe there is not an option to exclude my own visits (or admin visits, at least) from my site’s stats in Jetpack. Please either show me how to do so or add the function. Others have discussed this with you and requested it for years now.”
“Logged in users are excluded from Jetpack Stats by default, and you can change your stats settings by clicking on “Configure” under the Stats module in the Jetpack menu.
Please get in touch again if you need any help.”
“With all due respect, you didn’t read my email correctly. I do not want to exclude logged in users. I want to exclude my visits. Only my visits. Hard to believe Jetpack can’t do this yet. Please rectify that while I look for a plug in that will do it.”
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