Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi,

    Please elaborate on your issue.
    Are you receiving an error?
    In addition, please send me a link to your page.

    Thread Starter sajjad7883

    (@sajjad7883)

    hi
    I can’t edit pages There is a problem loading
    Some templates are loaded

    failed to open stream: No such file or directory in
    elementor.php on line 54
    require ELEMENTOR_PATH . ‘includes/plugin.php’;

    Hi @sajjad7883 please send me your system info and a screenshot of the issue.

    Thread Starter sajjad7883

    (@sajjad7883)

    Pages are not loading
    The problem was not solved with the new update
    It works only with version 3.6.8
    Errors when loading

    • This reply was modified 1 year, 10 months ago by sajjad7883.

    Hi,

    To troubleshoot this issue, follow these instructions:

    From your WordPress dashboard, navigate to Elementor > Settings > Experiments. Change all of the experiments to Inactive. Click Save Changes.

    Enable Safe Mode. If this solves the problem, then the issue is most likely a result of an incompatible theme or plugin. Try switching a theme or deactivating all of your plugins (except Elementor). Then turn them on one by one to find which plugin is causing the issue.

    If Safe Mode didn’t help, follow further troubleshooting steps in this article.

    Follow this article to perform further troubleshooting steps.

    Thread Starter sajjad7883

    (@sajjad7883)

    hi
    Elementor cannot correctly detect PHP Memory Limit and detects it as 280
    We set it to 1024
    We think this is why the pages are not loading
    Server Environment
    memory_limit
    We use the All In One WP Security & Firewall , which we disabled, but it was ineffective

    • This reply was modified 1 year, 10 months ago by sajjad7883.
    • This reply was modified 1 year, 10 months ago by sajjad7883.
    Thread Starter sajjad7883

    (@sajjad7883)

    The pages we made with Elementor don’t load, but some templates we made with Elementor load incompletely.
    No way could help us to solve the problem
    Only way back to 3.6.8
    Is there a new update coming?
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.6.1
    PHP Version: 7.4.25
    WordPress Version: 6.0.1

    Hi,

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor and Elementor Pro) and see if it helps.

    Thread Starter sajjad7883

    (@sajjad7883)

    hi
    The problem is with the Rank Math plugin
    When I disable the plugin, the pages are loaded
    A site without SEO is worthless
    what’s the solution ?

    Hi,

    Since the issue is caused when the plugin is activated and as we have no control over coding for third-party plugins, I highly recommend that you report this issue to the support team for this plugin so they may further troubleshoot and provide a solution.

    If they need any technical details regarding Elementor, they are free to open an issue on our Github page where our developers will be happy to collaborate directly with them.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘I have a problem updating’ is closed to new replies.