Support » Plugin: BackUpWordPress » Do not understand this backup

  • Resolved DazzelDum


    Hello There,

    I have been downloading the backups to my hard drive because they were only on my server when one site went down. They weren’t accessible.
    I was wondering, how would I restore it?

    I couldn’t send it to my host because it is too big to attach, they restored it last time..

    Also, several files don’t open on my computer (Windows 7)
    WOuld I be able to restore it easily?
    Should the files open?

    Thank you, Mary

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Tom Willmot


    Hey Mary,

    The files should open, what happens when you try to open one of the backups on Windows 7?

    Restoring is a manual process, we’ve written a guide here:

    Hello, and thank for getting back to me.
    I click on the back up and the file list comes up.
    I click on the first file (and others as well) and more pages come up.
    Then I get to a file that gives me box that says it cant open and will check on line or installed programs (I can click either box)

    I have tried both.
    Even on line it says it doesn’t recognize it.
    Is there a trick to opening the files?

    Other pages that come up.

    Some files it says adobe reader cant open it.

    Others I can open when I get an option for word pad. Each file seems to be different.
    I have widows 7 and it is updated.
    Thank you for the page on restore, Mary

    Plugin Author Tom Willmot


    Ah right ok.

    So the backup is just a zip file containing all the files on your server, you likely won’t be able to open them all on your computer.

    If you follow the guide I linked above you should be able to restore fine.

    Thank you so much. I wasnt sure if my computer was inadequate.
    You just never know when you might need it.
    Thank you for your time on this! This is a wonderful plugin.
    Best wishes, Mary

Viewing 4 replies - 1 through 4 (of 4 total)
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