Support » Plugin: WooCommerce » Do not show notifications on ‘shop orders’ tab

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support AJ a11n

    (@amandasjackson)

    Hi @moeinkd

    That ‘notification’ is shown when there is a new order that has not been open/ viewed by the admin.

    Thread Starter moein

    (@moeinkd)

    Thank you Amanda
    That’s right, but when I have a new order, it doesn’t show up
    Does displaying these notification require special settings?
    I disabled all plugins, still not displaying a notification when ordering a new one

    Do you have a solution?

    Thread Starter moein

    (@moeinkd)

    I came to some conclusions
    A notification is not displayed when the product is a variable
    Is there a solution for this?

    Plugin Support mouli a11n

    (@mouli)

    HI there,
    I tested this on my own site and it appears that the notification appears when there are orders with a status of Processing irrespective of whether they are variable or simple products.
    The notification is an indication that there are orders that need attention since they are paid for and awaiting shipping etc.
    Please check this for yourself on your site by checking order status on those variable product orders.
    I hope that helps you to figure it out.
    Feel free to get back to us if you have further questions.

    Thread Starter moein

    (@moeinkd)

    Hi mouli,
    Thank you very much for your unique guidance
    Your guide helped me a lot
    I wish you success and good health

    Plugin Support mouli a11n

    (@mouli)

    My pleasure 🙂
    Feel free to get back to us if you ever need further assistance.
    I will close this ticket as solved for now, but if you ever need further assistance, feel free to get back to us.

Viewing 6 replies - 1 through 6 (of 6 total)
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