• I support fair amount of wordpress sites but no plugin has given me amount of headache this plugin does. My client uses premium version of the plugin, and it breaks the site at least once every couple months. Recommending my client to look for alternative in 2021 instead of paying for another year.

    1. No automated updates from wordpress dashboard. You have to go to author website and download new version and install manually.
    2. Loses connection to instagram account on regular basis. Huge pain to discover it when doing weekly site update and having to bother the client to re-authorize it again.
    3. Support is very slow answering questions.

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  • Plugin Author mediabeta

    (@mediabeta)

    Dear @paul9000
    we are sorry for the low rating that you write about us.

    About some points that you wrote it depends on us and we are working to improve (point 1) but some other one (point 2) it doesn’t depends on us (Instagram API) and we solved.

    We thank you for the detailed explanation about your rating and we believe that WordPress it is a big community to improve all together.
    So if you can write us your Order-ID here: https://www.mediabetaprojects.com/enjoy-instagram-premium/help-and-support-enjoy/ to understand because our support it has been slow.

    It’s a difficult season due to Covid and Christmas holiday but we want to organize better day by day and your contribute is important.

    Thanks
    Francesco

Viewing 1 replies (of 1 total)
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