Do not reccomend getting it if you expect support
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Very unhelpful customer support. They will take the money and then stop the service. Do understand that they want to try to avoid spam but make it impossible for genuine business to function. Not a good company to deal with. They don’t even have phone support and responses you get are from bots with real people name.
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Hi @rajancg
Thanks for taking the time to share your experience — I’m really sorry it’s been a frustrating one.
While we do use AI to help provide quick guidance in some of our first replies, every conversation is monitored and followed up by real people. Human support is always available, and we’re here to help if anything’s gone wrong with your plan or service. While we don’t offer phone assistance, our email-based support model allows us to troubleshoot thoroughly and loop in the right team members when needed. It also allows us to share screenshots and attachments.
Internal Reference #9646566
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