[Resolved] Do Not Purchase Premium Edition – Key Features Not Working
I have purchased the premium edition of your plugin and have been waiting for days to have the integral feature of being able to assign clients and circles to portal pages to work. Your plugin is broken and support does not seem to exist.
I have given you access to my website after being told to deactivate plugins and change themes multiple times, opened multiple tickets, and to date have been told to just wait – your team accessed my site once 3 days ago.
Unfortunately, your plugin is useless without this core functionality and there is no user forum to view the experiences of other buyers. This is terrible support for those of us who purchased and rely on your plugin.
This is the problem with buying a premium plugin – you don’t know what you get until you buy it – so far there is no support and the plugin does not work. People should not purchase this plugin, it should be free and open source with open forums so people can see what they are getting. And if you are going to charge, then support should respond.
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