Support » Plugin: Facebook for WooCommerce » DO NOT INSTALL this plugin!

  • CADMan


    I installed this Official Plugin, and FaceBook shut down my entire account. “Advertising access permanently restricted,” They said. “We noticed unusual activity on your account and could not confirm your identity.” I sent them my driver’s license and my phone number and confirmed it. I tried to contact support, which was very nice, but they said. You’re restricted, so our Support Department will contact you through email. They sent me a message telling me that I was restricted, REALLY I had no idea. They also provided a link to the same page I already had: “Account Quality.” I only put up a picture of my wife and some of the handbags she is making. Wow, that shocked them, I guess. Maybe they have never seen a purse before? I am not political or anything, so I have no idea what their problem is other than their Official Plugin has a bug, and they are blaming me for it! But read the other comments; I am not the only one. So I advise you not to install this plugin until they fix it or risk losing your account. This is the weirdest thing, I read the other comments and said no, that will not happen, but it did.

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  • Plugin Support Sunday Ukafia (a11n)


    Hi @maggenti,

    I am sorry to hear your account was shut down. That’s a really terrible experience and bad for business!

    However, I’d like to clarify that this integration only syncs WooCommerce products to the Facebook catalog and doesn’t have any impact on Facebook’s policy or account review process.

    Account and policy issues have to be addressed directly by Facebook as we do not have any control over this.

    We appreciate you taking the time to share your experience!

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