Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
@juelu, In future can you please avoid writing in full capital letters? We consider that as shouting and it’s rude.
Thread Starter
juelu
(@juelu)
What Sumo does is very rude, too… I think it’s very important that people get to know before installing this malware.
@anevis: I think this Plugin should be banned from here.
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This reply was modified 7 years, 1 month ago by
juelu.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
I’m not refuting your review, I am asking you to follow our guidelines as this is the second time your review has an all-capitals title.
We don’t ban plugins on request.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
SUMO will steal the email adresses from your subscribers and send them their own newsletter.
You will have to provide evidence of that.
Thread Starter
juelu
(@juelu)
There are certain email adresses only used for my website by some users and they informed me. I uninstalled Sumo on all my pages and recommend this to everyone
Plugin Author
Sumo
(@sumome)
Hello @juelu !
I can assure you Sumo does not send any emails to the subscribers you collect within the Sumo tools without you setting up the Auto Response email in our List Builder app. If you have not setup an Auto Response email in Sumo, the only way your subscribers could receive an email from Sumo is to already be on the actual Sumo mailing list, which they would have to signup for themselves.
Other than the two scenarios above, they would only receive an email if you sent them one directly yourself from within your Sumo “Subscribers” app.
Furthermore, Sumo will only collect email addresses on your site if you setup an email collection form and publish the form on your site. Sumo will not collect email addresses without you or your visitors’ consent
If you are still having any trouble or issues at all, we would be more than happy to further assist if you send us an email at help@sumo.com 🙂
