Support » Plugin: MC4WP: Mailchimp Top Bar » Do not display the popup after registration or close

  • Resolved biaf

    (@biaf)


    Hello,

    How can I make sure that if I click on the cross, the popup is no longer displayed?
    I have activated the option to not display the popup anymore once the mail is entered and it doesn’t work, the popup is still displayed.

    currently I use your plugin to display at the bottom of the screen as a popup to subscribe to the newsletter. but when you close it or register the popup is still displayed. your plugin does what I want or put this bug which still displays the newsletter popup. the website is covalem.fr

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Lap

    (@lapzor)

    Hi,

    I think this has to do with your caching set-up. The page is cached with the popup open and that is what it’s loading from cache.

    I do see the mctb_bar_hidden cookie set after i submit the form.

    When I escape the cache by adding ?2354252 to your url (any random numbers after the ? to trick the server into thinking it’s a unique page and not loading it form cache) it works properly.

    Thread Starter biaf

    (@biaf)

    So to sum up, you are telling me that the problem comes from the caches of the site (wp rocket) and you have an idea of ​​what I have to configure on this plugin to set the Newsletter bar as an exception? so that the bar is no longer displayed if you click on La Croix or if you register

    Plugin Contributor Lap

    (@lapzor)

    I’m not sure how your caching set-up works and if it’s possible to exclude the top-bar, as creating such an exception may basically stop the cache from working on all pages as all pages have the top-bar on it.

    Maybe you can first temporarily deactivate your caching, just to test if that really solves the issue or not, and if it does you could ask the support team of the caching plugin if they have some suggestion on how to solve this without completely deactivating the cache.

    Kind regards,

    Thread Starter biaf

    (@biaf)

    Normally I managed to solve the problem. In advanced setting of wp rocket I added this cookie exception mctb_bar_hidden and its working

    Plugin Contributor Lap

    (@lapzor)

    Perfect, thanks for sharing the solution!!

Viewing 5 replies - 1 through 5 (of 5 total)
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