Support » Plugin: WP RSS Aggregator » Great Support/Re-edit

  • amarkmedia

    (@amarkmedia)


    I earlier gave this plugin a one-star review. Had an issue with it not working as it was promised. The plugin developer and I exchanged several emails and discussions on solutions. None led to it working as I thought it should.

    He worked with me the best he could via email. In the end, it was decided the issue was that hosting company was not playing nice with the plugin.

    Unfortunately, I had to disable the plugin and was issued a refund.

    The developer will work with you and wants the plug-in to work. I never had one work this hard before and look at every issue possible!

    When I change hosts later this year, I will be back to try again!

    • This topic was modified 3 years ago by bdbrown.
    • This topic was modified 2 years, 11 months ago by amarkmedia.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Mark Zahra

    (@markzahra)

    Hi @amarkmedia, sorry to see that you had a bad experience with our plugins.

    I’ve checked on your messages and can confirm that your issue is with your cron jobs, not WP RSS Aggregator in particular. That is a server issue for which we provide a few alternative fixes. If none of those work, all we can suggest is contacting your hosting provider or the EasyCron team if you plan to use the alternate cron.

    I hope you do take our advice and try to sort out the cron job issue as we wouldn’t like to see you throw away your money either. Should absolutely nothing work for you, and you wouldn’t like us to assist you any longer, do remember that you can get a refund for your purchase, so you wouldn’t have blown those $150.

    We look forward to being able to help you get our plugins working correctly and turning this review around 🙂

    Plugin Author Mark Zahra

    (@markzahra)

    Hey @amarkmedia, thank you for updating the review, we appreciate all the feedback 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Great Support/Re-edit’ is closed to new replies.