This plugin looked very interesting, so I gave them an access to debit my account for use free trial and I regret it very much!
The activation key doesn’t work, I contacted the support and rather than fixing the problem, they explain me that I have to put the key (who don’t work) to activate the plugin.
As after several messages to the support, I have only useless answers or a request for admin access to my website, I asked them to delete my subscription and they answer me:
Furthermore, please remember that you are on trial, and it expires on the 28th of August; on that day, if you don’t advise us in advance, the automatic renewal will take place and you will be charged at the price of the license you have choosen.
I feel like I’m talking to people who don’t care about my answers, who don’t want to solve the problem, they just want to withdraw the money for the subscription to a plugin I can’t use.
Now, since they don’t do anything on their side, I have to see what I can do to prevent them from withdrawing my money, I feel trapped!
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