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Petfinder Listings
[resolved] No dogs available for this shelter (7 posts)

  1. jackiellowery
    Member
    Posted 2 years ago #

    I just get 'No dogs are listed for this shelter at this time. Please check back soon.' But we have dogs listed as adoptable. Our shelter ID is LA228.

    Thank you so much for extension.

    http://wordpress.org/extend/plugins/petfinder-listings/

  2. bridgetwes
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Jackie -

    I get the same result for your shelter ID. Please try the following:

    Make sure your Petfinder account is set up to share data through Petfinder's API. To do this, log into your Petfinder account and click on the Organization Info tab. Look for the box labeled 'Share Pet List' and make sure all checkboxes within this box are selected: Please share my pet list with all third parties, Partner sites & Petfinder API users.

    Let me know if this works.

    Bridget

  3. jackiellowery
    Member
    Posted 2 years ago #

    It's setup they way you said. All of the boxes are checked. Thanks again.

  4. bridgetwes
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Jackie,

    I'm not sure what is going on, but when I call the Petfinder API with your shelter ID I'm not getting anything back so it's something within Petfinder. Could you try resaving the Organization Info tab in Petfinder again?

    If you recently changed these settings, it might take a bit for Petfinder to start working.

    You can test Petfinder by going to this url and replacing put_your_api_key_here with your API key:
    http://api.petfinder.com/shelter.getPets?key=put_your_api_key_here&count=75&id=LA228&output=full

    Likewise you can replace the id value in the above URL with my shelter ID: WI185 and you'll get back XML. For some reason Petfinder doesn't want to return anything for your shelter ID. It is acting like the data is not set up to be shared on your Organizational tab so it's worth another look at that information on your Petfinder account.

    Bridget

  5. jackiellowery
    Member
    Posted 2 years ago #

    You're awesome! I just unchecked the share my pets boxes, saved, then rechecked them and saved. Now it works. Thanks a bunch!

  6. bridgetwes
    Member
    Plugin Author

    Posted 2 years ago #

    That's good! And thank you for figuring this out. I'll have to remember the uncheck, save, then check and save again tip!

    Bridget

  7. bridgetwes
    Member
    Plugin Author

    Posted 2 years ago #

    Marking as resolved.

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