Support » Fixing WordPress » DNS settings, correct domain not working, no longer have site access

  • Complex situation. Let me break it down.

    We were having a website developed by a freelancer out of house. The website title was to be (which we own and have access to in GoDaddy). The freelancer created the site under a fake name and is no longer working with us.

    Initially I had the log in credentials. I created myself a user profile. I created a coming soon landing page. And in settings I changed the Site name, and Site URL. Thats when everything got super messed up. The site will not allow me to edit the settings or log into the back end at all.

    The domain was previously synced with Mailchimp. So I removed the landing pages from there and I removed those name servers from the domain settings in GoDaddy.

    I tried adding the 3 WP nameservers suggested in a different blog post. Failed.

    I tried redirecting the domain in GoDaddy to the ussdevelopment site. Failed.

    Without being able to access the back end of the ussdevelopmet site I am not sure what to do or how to get access again to change anything back to how it was. PLEASE ADVISE

    The page I need help with: [log in to see the link]

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