DIY support, far from premium

We spent hours trying to make this plugin work as advertised, and got mainly shrugs and DIY prompts from support. After more than a week of vague responses to our “urgent” ticket, they said our problem was due to stock management not being turned on in Woo. First off, why would this take a week? And secondly, prior to this insight, we had found that rolling back to a previous version of BOTH plugins (calendar and tickets), the problem was largely relieved–stock management playing no part. The whole thing feels like a house of cards…we jiggled the handle, settled on a previous version, and crossed our fingers. Not a definitive solution, nor a premium experience in any sense.