Title: Divi Torque crashes
Last modified: March 18, 2023

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# Divi Torque crashes

 *  Resolved [mxpgolf](https://wordpress.org/support/users/mxpgolf/)
 * (@mxpgolf)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/divi-torque-crashes/)
 * Hey, 
   I installed the Divi Torque addon a few days ago for my project of rebuilding
   my website. It looked like the perfect solution for what I needed and looked 
   forward to upgrading to the Pro version. However after using it to build my new
   landing page I ran into trouble. I could no longer save my progress – the autosave
   worked so nothing lost but I couldn’t save progress from there. Trying to access
   the site on the front end gave me a Fatal Error: Uncaught Type Error. First thing
   I tried was to deactivate Divi Torque and all the issues were gone. Reactivating
   it recreates the issues. I’ve scoured the internet for solutions – increased 
   my PHP Memory, cleared my caches and much more. Nothing seems to work.If I weren’t
   so happy with what Divi Torque had helped me create on the landing page I would
   have dropped it and moved on by now.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdivi-torque-crashes%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Fahim Reza](https://wordpress.org/support/users/badhonrocks/)
 * (@badhonrocks)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/divi-torque-crashes/#post-16572642)
 * Hi [@mxpgolf](https://wordpress.org/support/users/mxpgolf/)!
 * I’m sorry to hear that you’ve been experiencing trouble with the Divi Torque 
   addon. We understand how frustrating it can be when something you were excited
   about using ends up causing problems.
 * To help you resolve the issue, I recommend downgrading the plugin to version 
   3.5.8, which can be downloaded from our website. This should resolve the issue
   you’re currently facing.
 * In addition, could you provide more details about the fatal error you’re seeing?
   This will help us investigate the issue further and ensure that we can provide
   the best solution possible.
 * Thank you for your patience and understanding. We’re committed to providing a
   great user experience and are always here to help if you need further assistance.
   
   Best Regards,Fahim Reza
    -  This reply was modified 3 years, 2 months ago by [Fahim Reza](https://wordpress.org/support/users/badhonrocks/).
 *  Thread Starter [mxpgolf](https://wordpress.org/support/users/mxpgolf/)
 * (@mxpgolf)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/divi-torque-crashes/#post-16573447)
 * Hi Fahim,
   Thank you for getting back to me. I tried Downgrading the Plug-In another
   day – I think I saw it in another topic here on the forums – and it didn’t make
   any difference. Tried the same thing this morning and got this message during
   the downgrade – Warning: set_time_limit(): Cannot set max execution time limit
   due to system policy in /customers/8/8/3/mxpgolf.se/httpd.www/wp-admin/includes/
   class-wp-upgrader.php on line 473
 * 
   I’m trying to figure out how to change that as I write this – however I find
   it surprising that I’ve never gotten this error message before installing Divi
   Torque, and I’ve been through quite a few addons the last couple of years.I’ve
   left the addon on for now and you can access the page to see the error message
   [right here](https://www.mxpgolf.se/testtar2223/). That should show you the Fatal
   Error message. On the back end all that changes is that I can’t save my progress
   after editing the page. //Max
 *  Plugin Author [Fahim Reza](https://wordpress.org/support/users/badhonrocks/)
 * (@badhonrocks)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/divi-torque-crashes/#post-16580173)
 * Hello Max,
 * Thank you for keeping me updated on the issue you’re facing with the plugin downgrade.
   
   I’m sorry to hear that you’re experiencing this difficulty.
 * Regarding the error message you’re seeing, It’s possible that the Divi Torque
   addon is triggering this issue, but we’ll need to investigate further to confirm
   this.
 * Thank you for providing the link to the page with the Fatal Error message. I’ll
   take a look and see if I can identify the root cause of the problem.
 * If you have any further questions or concerns, please don’t hesitate to reach
   out to me.
 * Best regards, 
   Fahim Reza
    -  This reply was modified 3 years, 2 months ago by [Fahim Reza](https://wordpress.org/support/users/badhonrocks/).
 *  [charles_bdx](https://wordpress.org/support/users/charles_bdx/)
 * (@charles_bdx)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/divi-torque-crashes/#post-16647061)
 * Hello, I am experiencing exactly the same issue as above. It is related to the
   Image Carousel… It worked really well for a day, and then it crashed the site.
   I deactivated the plugin, and the site became available again. Any idea how to
   fix it?
   ba_image_carousel _builder_version=”4.20.4″Many thanks….

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Divi Torque crashes’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [charles_bdx](https://wordpress.org/support/users/charles_bdx/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/divi-torque-crashes/#post-16647061)
 * Status: resolved