Divi Theme Link Clicks

  • Resolved sally

    (@sallyruchman)


    3 years, 6 months ago

    Hello,

    i installed the plugin, and TOC are displayed inside posts. But when i click on a heading title, the post page just scroll on top, and not to the clicked title.

    Does anyone else get this fixed for Divi Theme?

    Thx
    Best regards
    Sally

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter sally

    (@sallyruchman)

    3 years, 6 months ago

    I tested yet again, and strangely on mobile responsive Version its working correct, click on heading, and after scrolling to the heading perfectly. But on the Desktop Version not?

    WP Version 5.5.1 and Divi 4.6.5

    Any Idea?

    Thx
    Sally

    Steven

    (@shazahm1hotmailcom)

    3 years, 6 months ago

    Sounds like a fatal javascript error is on the page. Please open the page in Chrome of the Edge (new version), hit the F12 key, and click the Console tab. What are the errors shown before and after clicking on a TOC item?

    Thread Starter sally

    (@sallyruchman)

    3 years, 6 months ago

    Hello Steven,

    thanks for the reply. Checked with Chrome as suggested, no errors in Console are shown, also not when click on TOC item

    When I reduce the width to 980px and the mobile menu appear, then the scrolling when clicking on the links are working perfect.

    Best regards
    Sally

    Steven

    (@shazahm1hotmailcom)

    3 years, 6 months ago

    Sorry, without a link to the page with the issue, that’s is the only guess I can give.

    Thread Starter sally

    (@sallyruchman)

    3 years, 6 months ago

    testing on my dev page, and the page is not public yet, but if ok I can send you user / password to view ?

    Thx
    Sally

    Thread Starter sally

    (@sallyruchman)

    3 years, 6 months ago

    I found now the issue. I use https://wordpress.org/plugins/jquery-manager/ Plugin. When i set jquery to Version to 2.2.4 it works fine. When i set jquery to actual version 3.5.1 its not working.

    How do i get toc working with actual jquery 3.5.1 ?

    Thx
    Best regards
    Sally

    Steven

    (@shazahm1hotmailcom)

    3 years, 6 months ago

    Changing the jQuery version strongly suggests that there is a javascript error being generated. Can you please check again for errors being reported in the browser console?

    That said, I installed jQuery Manager and changed teh version to 3.5.1. ezTOC functioned correctly with jQuery Migrate both enabled and disabled. This suggests that the javascript error is caused by another plugin and not ezTOC.

    I hope this helps!

    Thread Starter sally

    (@sallyruchman)

    3 years, 6 months ago

    I have yet just Divi and TOC activated, and its working. Activating jQuery Manager with Version 2.2.4 / jquery migrate 3.3.0 still working. Changing to jQuery 3.5.1 link click on scroll not working. Checked again the Console, no errors being generated

    Steven

    (@shazahm1hotmailcom)

    3 years, 6 months ago

    Unfortunately, I have no other guess as to the cause since I can not replicate it.

    Here are my suggestions,

    • Do not use jQuery Manager. Why? Because all themes and plugins are expecting the version bundled with WordPress. Changing that version will likely have other unexpected results.
    • Navigate to the Table of Contents settings admin page, scroll to the bottom of the General section and disable the Smooth Scroll option. My best guess there is some sort of conflict between the jQuery version, the theme, and this feature.
    Thread Starter sally

    (@sallyruchman)

    3 years, 6 months ago

    Thanks Steven for your Help!

    Best regards
    Sally

Viewing 10 replies - 1 through 10 (of 10 total)
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