• Resolved squeasyweb

    (@squeasyweb)


    I have used this plugin before with Divi. But for some reason this time I have Divi Theme/ WooCommerce I want to add a colour choice radio option and I cannot get it to work. It will not show up. Please can you advise

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @squeasyweb

    I need more information. Please provide the addresses of both websites and write what the effect should be.

    Since December the plugin has a Radio with images field and adding a color selection should be easier.

    Thread Starter squeasyweb

    (@squeasyweb)

    Hello @tomaszwp the url is: http://jfhudson-co-uk.stackstaging.com/product/tractor-front-boxes/ and it should show a number of colours listed after the top two variation selections.

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @squeasyweb

    Please let me know if the issue concerns also other FPF fields. Add another field and check if it appears.

    I will be grateful for the screenshot with the settings of the whole group.

    Please run a quick troubleshooting and see if this behavior is due to a conflict.

    Troubleshooting steps

    1. Test the plugin using Storefront – official WooCommerce theme. It will help us identify a possible conflict with your theme.
    2. Disable plugins which are not ours or WooCommerce.
    3. Then enable plugins one by one and check if the issue still exists.

    Please let me know about the result.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Moderator note: @squeasyweb I see no security related issue on this topic.

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @squeasyweb

    Please let me know if the issue was fixed. I am asking because I did not get an answer last time. If so – I will close this thread.

    Thread Starter squeasyweb

    (@squeasyweb)

    Hello sorry I tried to close it before but seem to have reported it instead !!! I got a workaround from Divi help, where it works without the Divi builder but not with. Thank you for your help.

Viewing 6 replies - 1 through 6 (of 6 total)
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