Title: Divi and cache
Last modified: September 14, 2020

---

# Divi and cache

 *  Resolved [bvolders](https://wordpress.org/support/users/bvolders/)
 * (@bvolders)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/divi-and-cache/)
 * My pages in the Divi visual builder aren’t saving and trows an error when the
   cache is enabled in WP-O. When I disable caching or disable the WP-O pluging,
   everything works fine.
    For the record: de option “serve cached pages…” is disabled.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Harshad](https://wordpress.org/support/users/bornforphp/)
 * (@bornforphp)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/divi-and-cache/#post-13417121)
 * [@bvolders](https://wordpress.org/support/users/bvolders/) Can you please try
   to Purge cache from WP-Optimize > Cache and check if it helps to fix the issue?
 *  Thread Starter [bvolders](https://wordpress.org/support/users/bvolders/)
 * (@bvolders)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/divi-and-cache/#post-13421259)
 * Hello, thanks for the response. Purging the cache doesn’t help. It’s only a problem
   on published pages (not on concepts or posts. No problems saving there).
 *  [Marc Lacroix](https://wordpress.org/support/users/marcusig/)
 * (@marcusig)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/divi-and-cache/#post-13423022)
 * Hi [@bvolders](https://wordpress.org/support/users/bvolders/),
 * > and trows an error when the cache is enabled in WP-O
 * What’s the error message?
    If it’s nothing helpful, is there anything in your
   site’s PHP error log?
 * Marc.
 *  Thread Starter [bvolders](https://wordpress.org/support/users/bvolders/)
 * (@bvolders)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/divi-and-cache/#post-13423117)
 * Here’s the error message: [http://www.imagepaste.nl/showimage/56c25394de2dbe5b6dcf03144a328e83.png](http://www.imagepaste.nl/showimage/56c25394de2dbe5b6dcf03144a328e83.png)
 * It translates to: “Something went wrong while saving your page. There could be
   several reasons why it failed, such as lack of server resources, firewall blocks,
   plugin conflicts, or server misconfiguration. You can try to save by clicking
   Try again, or you can download a backup of your unsaved page by clicking Download
   backup. Backups can be restored with the portability system when you edit your
   page again.
    It may help to contact your host and ask if the following PHP variables
   can increment: memory_limit, max_execution_time, upload_max_filesize, post_max_size,
   max_input_time, max_input_vars. In addition, an analysis of your firewall error
   report (such as ModSecurity) can reveal false positives that are preventing save.
   Finally, it is recommended that you temporarily disable all WordPress plugins
   and browser extensions and try to save again to see if there is a conflict somewhere.”
 * When I disable caching in WP-O, everything works fine. I don’t have to deactivate
   the plugin, just disable caching while editing the live page.
 *  [Marc Lacroix](https://wordpress.org/support/users/marcusig/)
 * (@marcusig)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/divi-and-cache/#post-13423152)
 * Thanks. Indeed they don’t give any relevant information on what actually causes
   the issue.
 * I tried several times on a testing site, and cannot reproduce the error.
 * How do you edit the pages in Divi? is it from the front-end, or in the back-end
   using the “blocks”?
 * Do you have access to the PHP error logs? they’re often at your website’s root
   folder, or are provided on your hosting account.
    If you don’t have access to
   the error logs from your host, you can enable debugging mode, by adding the following
   lines to wp-config.php just before where it says: /* That’s all, stop editing!
   Happy publishing. */
 *     ```
       define( ‘WP_DEBUG’, true );
       define( ‘WP_DEBUG_DISPLAY’, false );
       define( ‘WP_DEBUG_LOG’, true );
       ```
   
 * A debug.log file should be created inside the folder `wp-content`, with the errors.
 * Could you also open your browser’s console before saving, and looking if any 
   javascript errors are added when you save?
 * Marc.
    -  This reply was modified 5 years, 11 months ago by [Marc Lacroix](https://wordpress.org/support/users/marcusig/).
 *  Thread Starter [bvolders](https://wordpress.org/support/users/bvolders/)
 * (@bvolders)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/divi-and-cache/#post-13551583)
 * Hello,
 * Sorry for the late response.
 * 1. There’s no error log.
    2. It looks like the changes do get saved, but Divi
   still gives an errormessage.
 *  [Marc Lacroix](https://wordpress.org/support/users/marcusig/)
 * (@marcusig)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/divi-and-cache/#post-13551601)
 * Hi [@bvolders](https://wordpress.org/support/users/bvolders/)
 * Thanks. We’ve identified an issue with Divi, which was using a wrong method to
   purge WP-Optimize’s cache.
    We reached ou to them, and they fixed this in the
   latest release, a few days ago. If you update Divi, it should hopefully be resolved.
 * Marc.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Divi and cache’ is closed to new replies.

 * ![](https://ps.w.org/wp-optimize/assets/icon-256x256.png?rev=1552899)
 * [WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance](https://wordpress.org/plugins/wp-optimize/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-optimize/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-optimize/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-optimize/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-optimize/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-optimize/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Marc Lacroix](https://wordpress.org/support/users/marcusig/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/divi-and-cache/#post-13551601)
 * Status: resolved