Support » Plugin: Ditty News Ticker » Ditty News/Timed Ticker Stopped Displaying on Home Page

  • Resolved ellenisa

    (@ellenisa)


    Ditty News/Timed Ticker suddenly stopped displaying on my homepage. The tickers have always worked until now.
    Many thanks for your assistance.

    Regards,
    Ellena

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author metaphorcreations

    (@metaphorcreations)

    I’m not seeing any elements for a ticker via your html source on the homepage. How where you displaying your ticker previously? Shortcode, widget, or via direct insert in theme files?

    If you are using a shortcode make sure the shortcode is still contained on your page.

    If you are using a widget make sure the widget didn’t accidentally get removed from the sidebar.

    If you added it directly in a theme file, did the theme get updated? When a theme updates it overwrites all the files for the theme contained on your server. If you’re using a theme template, be sure to use a child theme to add any custom code to get around this issue.

    Let me know and I can help you further. Thanks!

    ellenisa

    (@ellenisa)

    Thank you for your support. I am using a widget and it did not get removed from the sidebar. Although, I checked everything once again and I found out there was some mess in dates and that is why my ticks did not show. I must have changed them accidentally somehow…

    Anyway, it looks everything works fine now. Thank you once again and sorry for the trouble.

    Regards,
    Ellena

    Plugin Author metaphorcreations

    (@metaphorcreations)

    Sounds good, glad you were able to resolve the issue!

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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