Support » Plugin: Ditty News Ticker » Ditty News Ticker not showing up

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  • Plugin Author metaphorcreations

    (@metaphorcreations)

    This is most likely caused by a javascript error on your site. If you switch to list mode you should see the ticker items. Both scroll and rotate modes use javascript to display the ticks, and if the scripts fail to run (due to another error on the site) then nothing will display.

    I’m seeing the following error in my browser’s developer’s tools on your site:

    Uncaught ReferenceError: lazySizes is not defined at (index):7530

    This is at the end of your html:

    <script type='text/javascript'>
    lazySizes.init();
    </script>

    I’m assuming this script is hard-coded somewhere in your theme, but whatever javascript class it’s trying to run is either not enabled anymore (possibly in a plugin) or is not working correctly for some other reason.

    You’ll need to resolve this error and then the ticker should start working for you. You can run through this article https://www.metaphorcreations.com/article/test-plugin-conflicts/ to run some tests as well.

    Plugin Author metaphorcreations

    (@metaphorcreations)

    Closing due to inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)
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