Support » Fixing WordPress » distorted words, letters and alphabets in new post

  • can someone please help with this?
    Please it is about creating new post, when i type into content area, it comes out well in front end but if i copy text from doc and paste, characters comes out funny.
    i have tried many options, paste as plain text; paste into text (instead of visual) and more. Please see this link for screenshot, thank you http://prntscr.com/ez3pic

Viewing 10 replies - 1 through 10 (of 10 total)
  • Damon Cook

    (@colorful-tones)

    Hi click2world, It could be related to the theme you’re using. Can you please report which theme you have active, and maybe try switching themes briefly to see if the issue persists?

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Please provide a link to a page on your site where we can see this. Thanks.

    i got this link thro someone, it looks close to solving it but the guide is for earlier Word version whereas i’m using 2007, cant find Tools, etc
    http://dianev.com/blog/2007/12/08/microsoft-word-making-weird-characters-in-your-blog-or-email/

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    The issue seems to be that your site calls for the font ‘Source Sans Pro’ and the CSS sets the font weight to 300, but the font you’re pulling from Google does not have a 300 weight. If I change the CSS (in chrome) to use a weight of 400, it looks fine.

    Fix with this CSS

    body {
        font-weight: 400;
    }

    To add CSS: If you are using WordPress 4.7, use the “Custom CSS” option in the customizer. If your theme has a custom CSS option, use that to add the CSS shown above. If not, install the plugin Simple Custom CSS. Or, if you have Jetpack installed, enable its Custom CSS module.

    Learn to use the Chrome Developer Tools to help you see and test changes to your CSS.

    @sterndata thanks but seems that doesnt solve it as you can see that the some words didnt register complete characters, e.g. in the first line, “In tоdау’ѕ globalized wоrld, whеrе buѕіnеѕѕеѕ hаvе …”, if you use ctrl+f to search “today”, it wont identify it. Same goes for “o” in “world”, “e” in “where”, “e” and “s” in “business” and “have”, etc.

    Can you guide on how i can locate “Tools” tab in MS Word 2007 and above? thanks once again

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    What does MS Word have to do with this?

    If you’re writing content in Word, it’s best to copy it and then paste as text using the “Text” icon on the editor toolbar?

    as i said at the begining of this thread, it’s only content i copied from ms word that suffered this fate. if i type directly in wp, it displays normal, hence the other link i posted of an old post solving similar challenge but that was for ms word 97 or below. Hope you understand me now? thanks again

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    It may be that word is putting in some invisble characters. With the CSS above, I fixed the issue. You might try pasting from Word into Notepad, then from Notepad into WP.

    @sterndata you’ve been wonderful and i appreciate your time, thanks a million
    as you can see in the attached, i dont think it is caused by font size css as you suggested above. the screenshot was done using your suggestion, i copied to notepad then to wp
    but still, many words did not register all alphabets (i’m using wp4.7.3), thanks again
    http://prntscr.com/ezg3bc

Viewing 10 replies - 1 through 10 (of 10 total)
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