Support » Plugin: Disqus Comment System » Disqus doesn't sync with WordPress: How to troubleshoot?

  • Marco Panichi


    Disqus and WordPress seem two different world:

    • In Disqus dashboard I can see the comments posted by the user.
    • In WordPress “All Comments” tab there are no comment.
    • In WordPress Dashboard I can see a notification: “1 Comment”, but the users posted many comments.

    In the forum I’ve found lots of discussion about syncing, but all of them mention Sync buttons and Debug functions that I couldn’t be able to find.

    For example I’ve activated the debug in the config.php:
    define('DISQUS_DEBUG', true);
    But I wasn’t able to locate the debug information (I can’t see anything in html comment or disqus dashboard – setting – anything else)

    Can someone help me?

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