Support » Plugin: Disqus Comment System » Disqus causes tons of duplicate comments – how to remove?

  • How do I remove duplicate comments since importing with Disqus caused thousands of comments to be duplicated in my wordpress database, all with unique comment ID’s. Please advise.

Viewing 4 replies - 1 through 4 (of 4 total)
  • I CONFIRM! Please how can we fix it??
    It imported over 100 comments duplicated for me!

    no love here I suppose

    dikoro

    (@dikoro)

    damn!

    Plugin Contributor Tyler Hayes

    (@thetylerhayes)

    Hey everybody,

    Sorry for not seeing this conversation earlier. Fortunately, however, we’ve whipped up a lot of new documentation in the past few months regarding sync issues, all available at our WordPress Troubleshooting doc.

    Duplicate comments can be removed the same as any comments in your datastore (most likely MySQL). If that’s not feasible, try Solution 6 in the above-linked doc (which takes advantage of an option in our plugin to remove all synced comments). Should you still have any questions, kindly reach out to us at http://disqus.com/support with both a description of what you’re seeing and the debug info found under Advanced Options in our plugin and we’d be happy to take a look.

    Tyler
    http://docs.disqus.com
    http://twitter.com/disqus

Viewing 4 replies - 1 through 4 (of 4 total)
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