Support » Plugin: Rotating Tweets (Twitter widget and shortcode) » Displaying the rotating Tweets of wrong Twitter username

  • Resolved whitecg

    (@whitecg)


    Hi,
    Have been a big fan of Rotating Tweets for a number of years which used to work seamlessly on my website https://winchesterurologist.co.uk. I have just had the website updated and have run in to problems with this plugin. My Twitter username is @MrChrisGWhite but Rotating Tweets is now displaying the Tweets of another user Andy White (@white).Despite putting in the correct regenerated API Consumer Key, API Consumer Secret, API Access Token and API Access Token Secret taken from my own @MrChrisGWhite development account, the Rotating Tweets plugin is rotating the Tweets from @white who is not related to me or my business.I have disabled the plugin on my live site (link: https://winchesterurologist.co.uk) though the issue can be viewed on my test site (link: http://winchester.ngagemedia.co.uk/) Many thanks for any advice as to how to resolve this situation.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Martin Tod

    (@mpntod)

    Hi Chris,

    Not sure why this is happening – but the following error is showing up in your HTML…

    <!-- Twitter error: 89 - Invalid or expired token. -->

    More here.

    Are you doing this with a shortcode or a widget?

    Martin

    Thread Starter whitecg

    (@whitecg)

    Hi Martin,
    Thanks for getting back so quickly. The reason for Invalid or expired token on the test site was that I hadn’t updated that site with the new APIs (though the problem was still occurring on the live site). Your question of “Are you doing this with a shortcode or a widget?” prompted me into looking at how the webdesigner had set it up on the new site. I discovered that he had installed the widget but had put my name Chris White into the Twitter Name field instead of @MrChrisGWHite. Having just corrected this, it all seems to be working and my public site is now live again with the correct feed.
    Many thanks for your help with this and the great widget. Donation on its way…
    BW,
    Chris White

Viewing 2 replies - 1 through 2 (of 2 total)
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