Displaying Products Per Page
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So in my Product Catalog menu, I am missing the option to change the amount of products per row. Both my site and plugin are updated to the latest version.
Thanks in advance,
Jordan ReighnThe page I need help with: [log in to see the link]
Viewing 5 replies - 1 through 5 (of 5 total)
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Howdy!
To be clear, you’re missing these options under
Appearance > Customize > WooCommerce > Product Catalog:
Link to image: https://cld.wthms.co/y0aMbUIs that correct?
If so, could you please share a copy of your site’s System Status? You can find it via
WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. Thanks!Correct, the only options I have on that panel are;
1. Shop Page Display
2. Category Display
3. Default Product Sorting### WordPress Environment ### WordPress address (URL): https://cubemodular.co.za Site address (URL): https://cubemodular.co.za WC Version: 3.6.4 Log Directory Writable: ✔ WP Version: 5.2.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 5.6.40-0+deb8u4 - We recommend using PHP version 7.2 or above for greater performance and security. 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The options were there before I updated everything
Howdy @jordanreighn!
Thanks for that information!
Looking at the System Status, my guess is your
Bethemetheme may be removing those options, or it could be another plugin.You can troubleshoot that by following the information here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4
I’d highly recommend making sure you have a full backup before moving forward, or ideally trying this on a test/staging site first.
Let me know how it goes!
I hope the suggestions we passed along to you in the previous reply, guided you in the right direction.
We haven’t heard from you in a while, so we’re marking this thread as
Resolved.Please feel free to reply to us in this thread, should the problem persist. We are happy to look into this and guide you further.
All the best!
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