Support » Plugin: WooCommerce » displaying all deleted productson search

  • Resolved ashkan1211

    (@ashkan1211)


    hello,

    I have a site, where i installed theme urus and i installed there demo too, lator on i deleted product from demo and created new one. but now when i search neck, or top, or bag i can see deleted products.

    also i deleted one of my product to chk but that also showing when i search pants.

    also, i couldn’t see trash section at products section to see trashed products.

    so what is happening here?

    product name i deledted is – Black Stripe Pant

    and when i click on this,it shows 404.

    plz help.

    thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support RK

    (@riaanknoetze)

    Hi there,

    Just to make sure: Are you using any caching plugins on your site? If you’re uncertain, please share a copy of your status report as found under **WooCommerce > Status**.

    Thanks!

    here’s the status report –
    WordPress environment
    WordPress address (URL): https://vervain.in
    Site address (URL): https://vervain.in
    WooCommerce version: 4.2.2
    WooCommerce REST API package: 1.0.8 /home3/vervaini/public_html/wp-content/plugins/woocommerce/packages/woocommerce-rest-api
    WooCommerce Blocks package: 2.5.16 /home3/vervaini/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/
    Action Scheduler package: 3.1.6 /home3/vervaini/public_html/wp-content/plugins/woocommerce/packages/action-scheduler
    WooCommerce Admin package: 1.2.4 /home3/vervaini/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin
    Log directory writable: /home3/vervaini/public_html/wp-content/uploads/wc-logs/
    WordPress version: 5.4.2
    WordPress multisite: –
    WordPress memory limit: 256 MB
    WordPress debug mode: –
    WordPress cron:
    Language: en_US
    External object cache: –
    Server environment
    Server info: Apache
    PHP version: 7.0.33 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP post max size: 260 MB
    PHP time limit: 30
    PHP max input vars: 1000
    cURL version: 7.70.0, OpenSSL/1.1.1g
    SUHOSIN installed: –
    MySQL version: 5.6.41-84.1
    Max upload size: 256 MB
    Default timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte string:
    Remote post:
    Remote get:
    Database
    WooCommerce database version: 4.2.2
    Database prefix vsD_
    Total Database Size 6.77MB
    Database Data Size 6.16MB
    Database Index Size 0.61MB
    vsD_woocommerce_sessions Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_api_keys Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_attribute_taxonomies Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_downloadable_product_permissions Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_order_items Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_order_itemmeta Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_tax_rates Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_tax_rate_locations Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_shipping_zones Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_shipping_zone_locations Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_shipping_zone_methods Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_payment_tokens Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_payment_tokenmeta Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woocommerce_log Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_actionscheduler_actions Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    vsD_actionscheduler_claims Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_actionscheduler_groups Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    vsD_actionscheduler_logs Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    vsD_commentmeta Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_comments Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    vsD_links Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_nextend2_image_storage Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_nextend2_section_storage Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    vsD_nextend2_smartslider3_generators Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_nextend2_smartslider3_sliders Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    vsD_nextend2_smartslider3_sliders_xref Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_nextend2_smartslider3_slides Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    vsD_options Data: 3.89MB + Index: 0.07MB + Engine MyISAM
    vsD_postmeta Data: 1.05MB + Index: 0.24MB + Engine MyISAM
    vsD_posts Data: 0.77MB + Index: 0.09MB + Engine MyISAM
    vsD_revslider_css Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_css_bkp Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_layer_animations Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_layer_animations_bkp Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_navigations Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_navigations_bkp Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_sliders Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_sliders_bkp Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_slides Data: 0.14MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_slides_bkp Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_static_slides Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_revslider_static_slides_bkp Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_termmeta Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    vsD_terms Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    vsD_term_relationships Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    vsD_term_taxonomy Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    vsD_usermeta Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    vsD_users Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    vsD_wc_admin_notes Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_wc_admin_note_actions Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_wc_category_lookup Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_wc_customer_lookup Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    vsD_wc_download_log Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_wc_order_coupon_lookup Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_wc_order_product_lookup Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    vsD_wc_order_stats Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    vsD_wc_order_tax_lookup Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_wc_product_meta_lookup Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    vsD_wc_tax_rate_classes Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    vsD_wc_webhooks Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woo_wallet_transactions Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_woo_wallet_transaction_meta Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    vsD_wpforms_tasks_meta Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    Post Type Counts
    attachment 213
    customize_changeset 4
    custom_css 1
    familab-instagram 3
    nav_menu_item 53
    page 22
    post 9
    product 54
    product_variation 148
    revision 96
    shop_coupon 1
    shop_order 5
    urus-footer 3
    wpcf7_contact_form 2
    wpforms 1
    yith-wcpsc-wc-chart 2
    Security
    Secure connection (HTTPS):
    Hide errors from visitors
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    Google Analytics for WordPress by MonsterInsights by MonsterInsights – 7.10.4
    Jetpack by WordPress.com by Automattic – 8.6.1
    WPBakery Page Builder by Michael M – WPBakery.com – 6.2.0
    Meta Box by MetaBox.io – 5.3.1
    MOJO Marketplace by Mike Hansen – 1.5.4
    OptinMonster API by OptinMonster Team – 1.9.8
    Slider Revolution by ThemePunch – 6.2.14
    Smart Slider 3 by Nextend – 3.4.1.8
    Vafpress Post Formats UI by vafpress – 1.5
    Razorpay for WooCommerce by Team Razorpay – 2.4.2 – Installed version not tested with active version of WooCommerce 4.2.2
    TeraWallet by WCBeginner – 1.3.15 – Installed version not tested with active version of WooCommerce 4.2.2
    WooCommerce by Automattic – 4.2.2
    WPForms Lite by WPForms – 1.6.0.2
    YITH Product Size Charts for WooCommerce by YITH – 1.1.20 – Installed version not tested with active version of WooCommerce 4.2.2
    YITH WooCommerce Frequently Bought Together by YITH – 1.3.2 – Installed version not tested with active version of WooCommerce 4.2.2
    Inactive plugins (2)
    Akismet Anti-Spam by Automattic – 4.1.6
    Hello Dolly by Matt Mullenweg – 1.7.2
    Must Use Plugins (2)
    Endurance Page Cache by Mike Hansen – 2.0
    SSO by Garth Mortensen, Mike Hansen – 0.3
    Settings
    API enabled: –
    Force SSL: –
    Currency INR (₹)
    Currency position left
    Thousand separator ,
    Decimal separator .
    Number of decimals 2
    Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable)
    Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
    Connected to WooCommerce.com: –
    WooCommerce pages
    Shop base: Page visibility should be public
    Cart: #178 – /cart/
    Checkout: #179 – /checkout/
    My account: #180 – /my-account/
    Terms and conditions: Page not set
    Theme
    Name: Urus Child
    Version: 1.0
    Author URL: http://familab.net/
    Child theme:
    Parent theme name: Urus
    Parent theme version: 1.2.9
    Parent theme author URL: https://familab.net/
    WooCommerce support:
    Templates
    Archive template: Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    Overrides urus/woocommerce/cart/cart.php,
    urus/woocommerce/cart/cross-sells.php,
    urus/woocommerce/cart/mini-cart.php,
    urus/woocommerce/checkout/form-checkout.php,
    urus/woocommerce/content-product.php,
    urus/woocommerce/content-product_cat.php,
    urus/woocommerce/content-single-product.php,
    urus/woocommerce/global/quantity-input.php,
    urus/woocommerce/loop/add-to-cart.php,
    urus/woocommerce/loop/loop-end.php,
    urus/woocommerce/loop/loop-start.php,
    urus/woocommerce/loop/price.php,
    urus/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0,
    urus/woocommerce/product-searchform.php,
    urus/woocommerce/single-product/related.php,
    urus/woocommerce/single-product/tabs/tabs.php,
    urus/woocommerce/single-product/up-sells.php,
    urus/woocommerce/single-product-reviews.php
    Outdated templates: Learn how to update
    Action Scheduler
    Version: 3.1.6
    Action Status Count Oldest Scheduled Date Newest Scheduled Date
    Complete 71 2020-06-16 01:19:32 +0000 2020-06-24 00:24:45 +0000
    Pending 1 2020-06-25 00:24:45 +0000 2020-06-25 00:24:45 +0000

    Plugin Support Niels Lange

    (@nielslange)

    Hello @ashkan1211

    I see that you are using the plugin Endurance Page Cache by Mike Hansen – 2.0. Could you deactivate this plugin, to see if this solves the current issue?

    Plugin Support Amanda

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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