Support » Plugin: Kadence WooCommerce Email Designer » Displaying a full name instead of last name only

  • Hi.

    I’m using email customizer plugin for a while and i am very happy with it, but there is an issue that i just couldn’t find how to fix by my self.

    On my emails, there is a payment adress and shipping adress, and on the shipping adress it doesn’t display a full name like on the payment adress, only the last name.

    Any chance you can fix it or guide me how to do it?

    I’m adding a link to a screenshot.

    https://imgur.com/pcAIenQ

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey,
    I don’t have this when I test, which tells me something else is possibly editing your get_formatted_shipping_address function. If you look in your admin and view an order, under the shipping address do you see both names or is it being removed entirely from the order?

    Have you made sure to test with other plugins off?

    Ben

    Hi, and sorry for my late reply.

    You are right, i don’t see the last name even when i view an order from the woocommerce admin panel.

    I will try to shut down all other plugins to check if one of them may cause this issue and i will let you know.

    Thanks 🙂

    Hi,

    Well, after checking again, as soon as i turned off “WooCommerce Checkout & Account Field Editor” plugin, the issue was gone. Now i just need to find out how to fix it, but at least i found the cause of this issue so i know where to look.

    Thank you for pointing me to the right direction 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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