Title: Display problems
Last modified: March 30, 2018

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# Display problems

 *  Resolved [wakeforce](https://wordpress.org/support/users/wakeforce/)
 * (@wakeforce)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/display-problems-14/)
 * Thanks for the great plugin! The interface is great and the options fit my needs
   perfectly.
 * However, I have a pretty huge display issue where the popup isn’t shown on top
   of the page, but rather is squished in between layers, like shown in this screenshot:
   [https://ibb.co/hnbzx7](https://ibb.co/hnbzx7)
 * The exit-intent option also doesn’t seem to be working, as it simply appears 
   instantly when I use this option.
 * Thanks for helping me out!

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/display-problems-14/#post-10134423)
 * Hello there [@wakeforce](https://wordpress.org/support/users/wakeforce/),
 * could you please let us know which is the website in question?
    We could propose
   some CSS, in case this slide-in is conflicting with current theme.
 * As for exit-intent, this may be happening due to some conflict with another plugin,
   but please do create a separate thread about it, as per forum regulations.
    [https://make.wordpress.org/support/handbook/forum-welcome/](https://make.wordpress.org/support/handbook/forum-welcome/)
 * Warm regards,
    Dimitris
 *  Thread Starter [wakeforce](https://wordpress.org/support/users/wakeforce/)
 * (@wakeforce)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/display-problems-14/#post-10134722)
 * Hi Dimitris,
 * Thanks for your answer. This is the website: [https://www.jpallard.com/](https://www.jpallard.com/)
 * However, the popup is deactivated right now, since it looked so bad. Do you need
   me to activate it for troubleshooting?
 *  Thread Starter [wakeforce](https://wordpress.org/support/users/wakeforce/)
 * (@wakeforce)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/display-problems-14/#post-10142992)
 * Hi Dimitris,
 * Did you have time to look at custom CSS for the pop-up on my site?
 * Thank you!
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/display-problems-14/#post-10144830)
 * Hello [@wakeforce](https://wordpress.org/support/users/wakeforce/)
 * Hope you are doing well!
 * Please activate the popup so we could see what CSS code it is needed. You can
   create a test page and use Display Settings to show the pop-up only on this page.
   Please share a link to this page here.
 * Kind regards,
    Nastia
 *  Thread Starter [wakeforce](https://wordpress.org/support/users/wakeforce/)
 * (@wakeforce)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/display-problems-14/#post-10145589)
 * Hi Nastia, thanks for the clarification.
 * Here’s a test page with the pop-up: [https://www.jpallard.com/test-page/](https://www.jpallard.com/test-page/)
 * Cheers,
 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/display-problems-14/#post-10145945)
 * Hi [@wakeforce](https://wordpress.org/support/users/wakeforce/)
 * Could you please try to add the following CSS rule in
    **Appearance -> Customize-
   > Additional CSS** (or in any other place you keep your custom CSS rules):
 *     ```
       .wph-modal.wph-modal-active {
         z-index: 9999;
       }
       ```
   
 * Warm regards,
    Dimitris
 *  Thread Starter [wakeforce](https://wordpress.org/support/users/wakeforce/)
 * (@wakeforce)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/display-problems-14/#post-10149846)
 * Hi, this worked! Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Display problems’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944)
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 * 7 replies
 * 3 participants
 * Last reply from: [wakeforce](https://wordpress.org/support/users/wakeforce/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/display-problems-14/#post-10149846)
 * Status: resolved