Hi @princedm ,
Greetings. Sorry for the inconvenience.
We’ve checked your query and tested it on the product page template, and the strikethrough is working perfectly by default. You can see it in action here: https://d.pr/v/8WAUp9.
However, it’s not showing the strikethrough on your product page template, which is strange.
Can you please check for plugin conflicts by following this:
Plugin conflict check: Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to temporarily deactivate all the plugins except Elementor, Elementor PRO(if any), and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins.
After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.
Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugins causing the conflict.
Besides, you can switch to a different theme like Astra, Flexia, or Twenty Twenty Three. And, check back as well.
Note : However, if you want to show only discounted prices, you can utilize the custom CSS below:
.eael-product-price del {
display: none !important;
}
You can simply add custom CSS by navigating to your WordPress Dashboard -> Appearance -> Customize.
After you are on the Customizer page, search for the “Additional CSS” option. You can then go ahead and insert CSS Code. Please check this screencast to learn more – https://d.pr/v/QrrfTw
Please check and let us know how it goes.
Looking forward to hearing back from you.
Thanks!