• Resolved princedm

    (@princedm)


    I have been working on a WooCommerce site and have set discounted prices on the product pages. While the discounted prices display correctly on the individual product pages, both the regular and sale prices appear together on the Shop page. The regular price should have a strikethrough and display the discounted price.

    I am using the Elementor Addons “Woo Product Grid” element, which does not provide an option to show only the discounted prices with the regular prices strikethrough or show only discounted prices. Could you please advise on how to resolve this issue?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter princedm

    (@princedm)

    I mean I am using Essential Addons “Woo Product Grid” element

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @princedm ,
    Greetings. Sorry for the inconvenience.

    We’ve checked your query and tested it on the product page template, and the strikethrough is working perfectly by default. You can see it in action here: https://d.pr/v/8WAUp9.

    However, it’s not showing the strikethrough on your product page template, which is strange.

    Can you please check for plugin conflicts by following this:

    Plugin conflict check: Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to temporarily deactivate all the plugins except Elementor, Elementor PRO(if any), and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins.

    After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.

    Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugins causing the conflict.

    Besides, you can switch to a different theme like Astra, Flexia, or Twenty Twenty Three. And, check back as well.

    Note : However, if you want to show only discounted prices, you can utilize the custom CSS below:

    .eael-product-price del {
    display: none !important;
    }


    You can simply add custom CSS by navigating to your WordPress Dashboard -> Appearance -> Customize.
    After you are on the Customizer page, search for the “Additional CSS” option. You can then go ahead and insert CSS Code. Please check this screencast to learn more – https://d.pr/v/QrrfTw

    Please check and let us know how it goes.

    Looking forward to hearing back from you.
    Thanks!

    Thread Starter princedm

    (@princedm)

    Thanks, I found that the conflict plugin is Shopready – Elementor addons for WooCommerce Page Builder.

    I have already sent this issue to them.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @princedm ,

    Thanks for the update. If you encounter any further issues, feel free to create a new thread or reopen. We would be happy to assist you.

    Best regards!

    Thread Starter princedm

    (@princedm)

    Thanks,

    Is it possible to display only the discounted or sale price on the product page, and show the regular price if there is no discount available, without using a strikethrough for the regular price?

    • This reply was modified 4 months ago by princedm.
    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @princedm ,

    Sorry for not getting back to you sooner.

    I have tried the CSS that was provided earlier. You can try this:

    .eael-product-price del {
    display: none !important;
    }


    You can simply add custom CSS by navigating to your WordPress Dashboard -> Appearance -> Customize.

    After you are on the Customizer page, search for the “Additional CSS” option. You can then go ahead and insert the CSS Code. Please check this screencast to learn more – https://d.pr/v/QrrfTw

    Please check and let us know the update.
    Best regards!

    Thread Starter princedm

    (@princedm)

    Got it, thank you so much.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @princedm ,
    Greetings.

    Great to hear everything’s working well! If you don’t mind me asking, could you please take 30 seconds to leave us a review at this link: https://wordpress.org/support/plugin/essential-addons-for-elementor-lite/reviews/#new-post?

    Your feedback will help us improve and provide even better service. We’re closing this thread for now, but feel free to reopen it if you have any further issues.

    Best regards!

Viewing 8 replies - 1 through 8 (of 8 total)
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