Support » Plugin: Ebook Store » Display is awful

  • The display is awful. The blurb is only visible after clicking on the little link (which is very difficult to see) under the title. And it overlaps the title which makes both impossible to read.

    Also, the plugin seems to significantly slow down my development environment (MAMP).

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author motov.net

    (@motovnet)

    Hello Mesmer,

    Did you try reaching out for our support? Problems with display are addressed to us and we always assist. CSS conflicts can occur with any plugin.

    We have not received reports of the plugin slowing down sites over the last four years since release. We would be happy to address any issues regarding this matter.

    One star is a pretty harsh and rating ruining over a display issue.

    Are you a paying customer or using the free version?
    Thanks

    Plugin Author motov.net

    (@motovnet)

    Can you provide a screenshot of the problem with the display or let me know which theme you use so I can ensues it is compatible?

    Usually it works fine with 99% of themes.

    Thanks

    mesmer7

    (@mesmer7)

    I’m building a storefront child theme in a MAMP local environment.

    I don’t see any way to post images here. How do I send you a screen capture?

    Plugin Author motov.net

    (@motovnet)

    Hello,

    Email it to support @ shopfiles.fom and I will have a look.

    Thanks in advance

    Plugin Author motov.net

    (@motovnet)

    Support[at]shopfiles.com

    Plugin Author motov.net

    (@motovnet)

    Hello,

    I haven’t received your email yet. I would really like to address this problem as your one star review over a css conflict is ruining our sales.

    It would have been great to get a support request about that instead.

    Regards.

    Plugin Author motov.net

    (@motovnet)

    Hello,

    Just to let other customers know that issue has been resolved and we are waiting for the client to confirm, the patch was also implemented in the current version and will be available to all future users.

    We remain available for further assistance.

    Plugin Author motov.net

    (@motovnet)

    Hello,

    Just so other customers know, it’s been a week ago since the user (FREE copy) was helped but they so far didn’t reply back. They complained about the font size, we sent them a screenshot of the font size setting in Settings page, never heard back from them.

    Thanks.

    Plugin Author motov.net

    (@motovnet)

    In the future it would be great if css problems are posted in the support section instead.

    Kind regards,
    Ebook Store team.

Viewing 9 replies - 1 through 9 (of 9 total)
  • You must be logged in to reply to this review.