Support » Plugin: Call Now Button » Display Error

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jerry G. Rietveld

    (@jgrietveld)

    Hi spanizhfly,

    Thanks for your message. Thanks for including an screenshot, that’s really helpful. I’d like to understand the hardware and software you’re using when you see this issue. Would you mind opening the following website on the phone and in the same browser where you saw this issue? The website https://html5test.com. That website will generate a report about your phone and browser which will make it easier for me to investigate. The website will give you a score and below that you’ll see a blue button that says “Save results”. If you can include the blue url from above the QR code that appears and include it here, that would help me a lot.

    There shouldn’t be any personal data on that page, but if you prefer to send it to me directly you can also submit that link via http://callnowbutton.com/support/.

    Hopefully we can quickly fix this.

    Thanks,
    Jerry

    Hi Jerry,

    Thanks for your message,
    I think nothing to do with the phone browser.
    Even when I resize the browser on my desktop
    it still has the display like https://prnt.sc/i91ggo,
    actually the screenshot was taken on my desktop and
    it also appears same on my mobile device.

    Hope to hear from you, Thanks

    Plugin Author Jerry G. Rietveld

    (@jgrietveld)

    Could you share your website URL so I can troubleshoot?

    Hi Jerry,

    Thanks for your reply
    Here is the url

    https://goo.gl/F9pxR6

    Hope to hear from you, Thanks

    Plugin Author Jerry G. Rietveld

    (@jgrietveld)

    Hi spanizhfly,

    I took a look at your site and there’s a catch-all styling in your theme’s CSS file that causes this to happen. Inside base.css there’s the following style:

    img {
        width: auto;
    }

    This overwrites the width attribute of the icon. I’ll add an extra line to the css of the next plugin update that blocks these types of styling, but it is bad practise.

    If you want to fix this directly yourself you could add the following to your CSS file:

    #callnowbutton img {
        width: 50px;
    }

    That should resolve it.

    Cheers,
    Jerry

    Hi Jerry,

    The soulution is is working fine

    #callnowbutton img {
    width: 50px;
    }

    Agree with you, it’s because of the theme.

    Appreciate your help, Thanks man

Viewing 6 replies - 1 through 6 (of 6 total)
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