Display Choice of Shipping Method for Users

  • Resolved donparamountny

    (@donparamountny)


    4 years, 5 months ago

    I installed your plugin and can’t seem to get it to work. I have a Zone setup for customers in the United States where I basically want to offer Free Shipping as a default, and an option to select a quicker method of shipping at a Flat Rate. With your extension, I have the option for “Display shipping methods with “radio” buttons selected, but it doesn’t appear to have any impact on the Cart page. What am I doing wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dotstore

    (@dots)

    4 years, 5 months ago

    Hello @donparamountny

    Thanks for reaching out to us.

    We have reviewed that this type of issue will come once any theme or plugin will conflict with our plugin.

    We need to troubleshoot the issue and for that, we need your login credentials.

    Please create a support ticket from here so, our technical team will contact you within 24 hours.

    Thanks,

    Plugin Author Dotstore

    (@dots)

    4 years, 4 months ago

    Hello @donparamountny,

    I hope you are fine.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

    Thread Starter donparamountny

    (@donparamountny)

    4 years, 4 months ago

    Hi

    I’m really sorry. It turned out to be a really small silly thing that I missed, which was causing the problem. The particular product that I’m working with is a Gift Card, so I am using a plugin called PW Gift Cards, integrated into WooCommerce. The gift card has an option to make it a virtual item, which I had it accidentally selected and was causing the shipping options to be hidden.

    Thank you so much for getting back to me and following up!

Viewing 3 replies - 1 through 3 (of 3 total)
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