Support » Plugin: BasePress Knowledge Base » Display and Link – Clarification

  • Hi
    I am evaluating using your plugin for a simple knowledgebase project. I am not a PHP developer, just comfortable with WordPress administration.

    I have 2 clarifications to request:

    Sub-Section Title and View Article link to the same Sub-section page
    Once I click through any knowledgebase, the Section page shows up. In this, the URL linking the Sub-section and the View Article link to the very same URL. Wouldn’t the View Article link directly to the article listing (if there are just 1)? I find this confusing to the user. Can i remove this View Article link itself, without affecting the plugin behavior elsewhere?

    I will be requiring multiple Knowledgebases in the production environment, but don’t want all users to have access to all Knowledgebases. Is there a way to control/limit access? I understand that the Pro version has this setting, but I was looking for something specific. I mean, give users granular access by Knowledgebase – User A gets access to KB-1 and User B gets to KB-2?

    Kindly guide me toward a starting point.

    Thank you in advance.

    • This topic was modified 4 months, 4 weeks ago by vy name. Reason: I found the solution - it is there in the settings
    • This topic was modified 4 months, 4 weeks ago by vy name.
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  • Plugin Author codeSavory


    Hi @vy-name,

    The View Article link can be modified at will customising the template used to render the sections.
    It is possible to remove it completely or make it point to the article directly if only one article is present in the section.
    If you decide to use the plugin just open a support ticket from within the plugin and I’ll prepare the custom changes for you.

    For the content restriction at the moment with the Premium version it possible to limit access to articles only by user role. It is not possible to restrict a whole Knowledge base though.
    This is something that may be added in the future but I can’t guaranty when and if it will be available at this time.

    If you have any other question just let me know!

Viewing 1 replies (of 1 total)
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