Hi,
No – it is not limited in any way.
If the plugin shortcode is not displayed for some reason or the layout is broken in some way – that is usually because of cache. This is very likely the case, because as you said in draft mode it looks all right – but it is not okay when published. That information tells me, that assets on the page are very likely heavily cached and the search is not displayed correctly due to the missing stylesheets.
Try clearing all layers of cache, that should very likely solve the problem.
All the best,
Ernest
tahnks,
Even when creating a new page, the shortcode remains as it is without processing!, yet works well on other pages of the same website! I did cache tests on two sites in prod and pre-prod, same problem. Is there another path to follow?
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This reply was modified 2 years, 1 month ago by
Elyes EZ.
I honestly don’t know – the styles are enqueued as they should be, via the qneueue style functions for WordPress.
Can you share a link where the shortcode is broken? Maybe I can see what exactly is missing and go from there.
All the best,
Ernest
Oh! So the shortcode is actually not rendered at all.
That can only mean, that for some reason either the plugin is selectively disabled or the shortcode is deregistered, or indeed very heavily cached in a weird way.
I can’t see any resources from the plugin on the english page whatsoever so it can be either.
At first I recommend completely disabling all cache plugin and solutions temporarily via the plugin page, that is still the most likely cause of the problem. With that and clearing the cache you could be able to verify if that is the case.
If not, then this is something more serious on the server side. Something else is either preventing the plugin from loading at all or deregisters some of it’s hooks programmatically. That is very unlikely – unless you use some sort of a selective plugin loader plugin, custom code or anything like that, in which case I recommend checking that as well.
All the best,
Ernest
I just checked, in fact, we use a selective plugin for changing plugins according to pages. Thank you for you precious help.
Neat! At last it is okay now 🙂
I will mark this as resolved then.
Feel free to rate the plugin if you like it, it helps me greatly.
All the best,
Ernest