Support » Plugin: Gutenberg » Disgusting Attitude

  • I find it strange that now WordPress Admins have to come into the comments to fight with people posting bad reviews. This really upsets me, and gives WordPress a bad look. Have you ever thought maybe the reason people write bad reviews is because they reviewed it and didn’t like it? – it’s not an argument it’s a review.

    I tried it and to be honest it does not suit me as a writer. I don’t “craft” blog posts like that and neither do any of the bloggers I know. Most people only use page builders for only their home pages or landing conversion pages. Blog posts are done on a schedule and these things just get in the way. The keyboard response is slow as molasses when I tried Gutenberg. This is why Medium is so popular, it’s fast, simple and idiot-proof.

    I’ll be exploring other CMS options for blogging. Good luck.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m sorry you’ve have a bad time with this new editor but I want to address this part.

    I find it strange that now WordPress Admins have to come into the comments to fight with people posting bad reviews.

    Where exactly has that happened? No one’s fighting anyone here.

    Volunteers just like yourself are attempting to address user problems with Gutenberg. No one in any reply has argued with anyone but forum moderation continues. A few users, and not many thankfully, have taken to becoming abusive. That has nothing to do with Gutenberg but bad behavior has a short life in these forums.

    It’s fine not to like anything about this editor. It is not fine to abuse volunteers and no one here needs to suffer abuse.

    I’m not a WordPress Admin.

    As far as know it’s always been possible for other WordPress users to leave a comment on reviews submitted by others.

    I’m happy to be corrected but I believe it’s not generally considered inappropriate to do so, provided the response meets the forum guidelines.

    Moderator Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    People are allowed to make constructive comments in other people’s reviews. If someone had a bad experience, it’s fine to ask why and try to help that person.

    It’s not okay to disagree with someone’s review, derail their review and obviously it’s not okay to abuse others.

    My apologies to the review if this is considered off topic, but it is in relation to this review and the WP Moderator’s (@anevins) response here.

    It’s not okay to disagree with someone’s review

    I agree. A review is an opinion and should be respected. But I also feel like WP admins are trying to convince the negative reviewers that they are wrong. For example, take a look here. It seems like the admin disagrees with the review and is stating that “it works great”. Why does the admin feel the need to add an opinion here at all?

    Fine, add a few suggestions on how to achieve what the reviewer was having trouble with, and maybe a link to a guide, but the WP admin has just stated their own opinion.

    Maybe I’m wrong, but I agree with this review here – it seems like WP admins are overstepping their mark a bit. The link above was just one example after clicking a random review with 1 or more replies. But it does seem to be happening too often. Clarification needed.

    Admins are human too. They also have opinions and are not perfect. Rather than point out others’ mistakes, let’s discuss the areas we can work on together. The fact that contributors, admins or not, are here and working to reply to your feedback shows care and illustrates one of the things I love about the WordPress community: we are passionate about this stuff!

    Have you ever thought maybe the reason people write bad reviews is because they reviewed it and didn’t like it?

    Yes! This is why we are reading reviews, responding, and asking for specifics about experiences and whys. The intention is to be present, to listen, and to work together.

    The keyboard response is slow as molasses when I tried Gutenberg.

    There were some issues about this a few versions back, but those were fixed. If you are running Gutenburg 3.4 and still having trouble then something else may be wrong and I can’t be sure without more information. Would you like to dig into this? Would you mind posting back to let me know what OS and browser version you are using and tell me a little bit about what type of content you are working with such as how many words there are typically on the posts you’re editing which are acting slow, whether it happens for every post or not, if those posts have a really high number of images. If I know more detail, then I can help test. It’s also possible that there could be a theme or plugin conflict causing slowness and those things can be tough to sort out. What I can tell you currently is that the keyboard response is not slow for me and that I have been testing mainly with WordPress 4.9.8 and Gutenberg 3.4.0 using Chrome, Firefox, and Safari on macOS 10.13.6. I also test with Windows as needed. I would like to help address your concerns if I can.

Viewing 5 replies - 1 through 5 (of 5 total)
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