• Resolved EddieG

    (@eddievet)


    Hi Rankmath Support

    I have often seen that that the text size in the meta description does not match. As a result the result bar which suppose to show green (as the text in the box is below the recommended size) instead it is still on red.

    Why is this happening?
    https://snipboard.io/BN4z80.jpg

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @eddievet,

    Thank you for contacting the support and sorry for not following up quickly and any inconvenience that might have been caused due to that.

    It is working fine on our end with the Gutenberg editor:
    https://i.rankmath.com/LwE3az

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Thread Starter EddieG

    (@eddievet)

    Hello Support

    All plugins are up to date but the issue was with the classic editor.

    I use classic editor instead of Gutenberg. I tested it by deactivating classic editor and the issue was fixed.

    Now the problem is that i (and few other million users) don’t like to use Gutenberg editor.
    Is there a way to update for classic editor users too?

    p,s
    after deactivating Gutenberg seo score dropped also.

    Thanks again

    Plugin Author Rank Math

    (@rankmath)

    Hello @eddievet

    Sorry for not following up quickly and any inconvenience that might have been caused due to that.

    The plugin works fine with the Classic Editor as well on our end.

    Please follow this guide to find the culprit and record the process using a tool like Loom:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you. Thank you.

    Thread Starter EddieG

    (@eddievet)

    Hi Rank Math

    For as long i was using Gutenberg i didn’t have problems with UI or SEO mismatching. However, i removed Gutenberg as it was a nightmare to work with so i switched back to Classic Editor and noticed the same (as mentioned before) issue persisting. All plugins are up to date. If there would be a plugin conflict it would have happened even when was using Gutenberg.

    Here i have included an image showing inconsistency of the SEO measurement

    https://paste.pics/8336089db2f1115150e90bb4eecc4850

    Thank you!

    • This reply was modified 8 months, 3 weeks ago by EddieG.
    Plugin Author Rank Math

    (@rankmath)

    Hello @eddievet

    We use the same content analysis functions in the Classic Editor & Gutenberg.

    Can you please check if any errors are logged in the browser’s console?

    You can also compare the results of the tests in Gutenberg & Classic Editor and see what tests fail in Classic Editor.

    Looking forward to helping you. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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