Support » Plugin: Discount Rules for WooCommerce » Discount rule working for some products, but not others

  • Resolved rawkus2g

    (@rawkus2g)


    Thanks for the great plugin! I have been using it for some time and it has worked perfectly, until I added new products to the existing discount rule. The new products list the discount rule, but if I add 3 of them to the cart (discount kicks in with 3 or more products), no discount applies. If I add 3 other products to the cart, then the discount works for all products.

    Discount should apply to all products in the aerodynamic page, but not working properly with the products under the “Splitter” category. Thoughts?

    The page I need help with: [log in to see the link]

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  • Plugin Author flycart

    (@flycart)

    Hi

    Thank you for reaching out. My apologies for the delayed response due to a long festive weekend here.

    Are those new products were variable type ?
    If yes, can you please try the following setting:

    Please go to WooCommerce -> Woo Discount Rules -> Settings -> Price Rules –>Rule Setup tab.
    Set the “Include variants when parent product is chosen to Yes
    Save

    Let us know if it helps!
    If it does not, please do send us a support request via https://www.flycart.org/support

    Thanks

    Many thanks. That worked perfectly!

    Plugin Author flycart

    (@flycart)

    Happy to help 🙂

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