Title: Discount codes not working
Last modified: August 21, 2016

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# Discount codes not working

 *  [SteffenFraWots](https://wordpress.org/support/users/steffenfrawots/)
 * (@steffenfrawots)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/discount-codes-not-working/)
 * I am having problems with the discount code function in the plugin.
 * I have no problems creating the code etc., but when entering it on the cart page
   i simply get a ‘Coupon code not valid’ message.
 * I have tried on two separate WP installations, and no other plugins activated
   on the last test, the problem is persistent.
 * Has anyone else experienced this?
 * [http://wordpress.org/plugins/wp-e-commerce/](http://wordpress.org/plugins/wp-e-commerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [hordover](https://wordpress.org/support/users/hordover/)
 * (@hordover)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/discount-codes-not-working/#post-4238799)
 * My coupon codes simply don’t work.
    I’ve tried changing their dates, their amounts,
   the type (percentage to fixed), and their parameters (include X, contains X).
   Nothing works.
 *  [Tadd Maudlin](https://wordpress.org/support/users/taddmaudlin/)
 * (@taddmaudlin)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/discount-codes-not-working/#post-4238825)
 * I am having the same problem.
 * WP 3.7.1
    WP eCommerce: 3.8.12.1 Gold Cart for WP eCommerce 2.9.7.5
 * (I can’t figure out how to upgrade to 2.9.7.6)
 * discount code: test
    15 percent checked active checked “This coupon affects each
   product at checkout.” Conditions: Item name is equal to (i left the field blank)
 * When I try to enter the discount code and click update, I get a message saying
   the discount code is not valid.
 * [http://wetset.com/](http://wetset.com/)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Discount codes not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-e-commerce_ebebeb.svg)
 * [WP eCommerce](https://wordpress.org/plugins/wp-e-commerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-e-commerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-e-commerce/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-e-commerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-e-commerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-e-commerce/reviews/)

## Tags

 * [coupon codes](https://wordpress.org/support/topic-tag/coupon-codes/)

 * 2 replies
 * 3 participants
 * Last reply from: [Tadd Maudlin](https://wordpress.org/support/users/taddmaudlin/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/discount-codes-not-working/#post-4238825)
 * Status: not resolved