Title: Discount codes & Free Trial errors
Last modified: July 28, 2026

---

# Discount codes & Free Trial errors

 *  Resolved [sasham134121](https://wordpress.org/support/users/sasham134121/)
 * (@sasham134121)
 * [1 week, 4 days ago](https://wordpress.org/support/topic/discount-codes-free-trial-errors/)
 * We recently purchased the Pro plugin based on the understanding that it supports
   coupon codes for recurring payments. However, the discount is currently only 
   applying to the first payment and is not visible for subsequent recurring charges.
   Could you please direct us on how to resolve this, and whether there is a specific
   setting within WordPress subscriptions we need to adjust? Note that we have ticked
   the box within the coupon settings, but this still doesnt seem to work.
 * Additionally, we would like to offer a free trial alongside discounts. Currently,
   the free trial does not prompt for payment details during the WooCommerce checkout,
   likely because the initial total is £0. We need to ensure payment details are
   captured so the subscription can be charged automatically after the trial ends.
 * Please confirm how we can resolve these two issues so the features work smoothly.
   Your help is greatly appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdiscount-codes-free-trial-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [zannatunnime2018](https://wordpress.org/support/users/zannatunnime2018/)
 * (@zannatunnime2018)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/discount-codes-free-trial-errors/#post-18977896)
 * Hi,
 * Sorry to hear you’re having this issue. We have received your support ticket 
   in our helpdesk. One of our developers is checking the issue and will get back
   to you as soon as possible.
   Also, this is a public forum for the core plugin 
   only. For technical issues like this, please continue through the support ticket
   so we can assist you better.
 * Thank you for your patience.

Viewing 1 replies (of 1 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdiscount-codes-free-trial-errors%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/subscription/assets/icon-128x128.png?rev=3407625)
 * [Subscriptions for WooCommerce with Stripe Recurring Payments](https://wordpress.org/plugins/subscription/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/subscription/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/subscription/)
 * [Active Topics](https://wordpress.org/support/plugin/subscription/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/subscription/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/subscription/reviews/)

## Tags

 * [discount](https://wordpress.org/support/topic-tag/discount/)

 * 1 reply
 * 2 participants
 * Last reply from: [zannatunnime2018](https://wordpress.org/support/users/zannatunnime2018/)
 * Last activity: [1 week, 3 days ago](https://wordpress.org/support/topic/discount-codes-free-trial-errors/#post-18977896)
 * Status: resolved