Support » Plugin: Paid Memberships Pro » Discount codes fields related issues.

  • Resolved outlook9394

    (@outlook9394)


    Hi there

    Discount codes fields related issues. Using latest WP and PMPro software along with Paypal and Stripe both configuration as options using the add-on.

    1. apply discount code field/text appear twice on checkout form, one Membership Level section (Do you have a discount code? Click here to enter your discount code.) AND then again at Choose Your Payment Method.. I couldn’t understand the reason why that would be needed.

    2.apply discount code field/text also appear even when Membership Level is Free ($0), which is bizarre but may be there is a reason for it?

    please help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @outlook9394

    Thank you for using Paid Memberships Pro.

    We show two discount code sections on Paid Memberships Pro in case a user misses the first one. You can adjust this with some custom CSS if you only want to show it in one location.

    We show the discount code field at the top of checkout for all levels if a discount code field exists. You may also hide this for your free level, I have notified our development team about this second question.

    Thread Starter outlook9394

    (@outlook9394)

    Hi

    Thanks for your reply. I would suggest to use a better alternate than to repeat the field twice on the same page, optimized checkout form/page is so crucial for conversion.

    Can you please share CSS code to remove/hide those fields? I am definitely more interested in hiding the second occurrence of the discount code field within the “payment information” section.

    • This reply was modified 1 year, 9 months ago by outlook9394.
    Plugin Author Andrew Lima

    (@andrewza)

    Here is the custom CSS you may add to your WordPress Customizer > Additional CSS settings area:

    div.pmpro_checkout-field.pmpro_payment-discount-code{
        display:none;
    }

    This will hide the discount code field by the credit card fields.

    I hope this helps get you started.

Viewing 3 replies - 1 through 3 (of 3 total)
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