Title: Discount code on front end Last modified: August 26, 2019 --- # Discount code on front end * Resolved [bijaltandel](https://wordpress.org/support/users/bijaltandel/) * (@bijaltandel) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/) * Hello Greetings! * We are unable to locate the discount code (Promo code) enable the option in our easy digital download configuration. * Can you please guide us from where we can enable the promo code option so our users can enter promo code to avail the benefits of discount what we provide. * Thanks Viewing 10 replies - 1 through 10 (of 10 total) * [Pratik Jain](https://wordpress.org/support/users/pratik-jain/) * (@pratik-jain) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11867175) * Hi [@bijaltandel](https://wordpress.org/support/users/bijaltandel/) * For Discount Codes option you need to create at least one active discount code on your website. * Please navigate to Plugin > Discount Codes menu. create one discount code and activate it. * Now you can see “Discount Codes” option at checkout page. * [Bhavesh](https://wordpress.org/support/users/bhaveshinuscg/) * (@bhaveshinuscg) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11869992) * Hello Pratik, * Thanks for your response. * We do have 5 discount coupon code is active still we can not see the option to enter the discount code. can you please provide me an email address so I can send you some screenshots so it will help you to understand in a better way. as I am unable to attach the image here. * Thanks & Regards, Bhavesh Akhade * [Pratik Jain](https://wordpress.org/support/users/pratik-jain/) * (@pratik-jain) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11870794) * Hi [@bhaveshinuscg](https://wordpress.org/support/users/bhaveshinuscg/) * Thanks for your response. * You can upload your screenshot at somewhere and paste the links here for view. * Can you please provide me your website URL? so I can take a look at checkout page and try to understand the scenario. * [Bhavesh](https://wordpress.org/support/users/bhaveshinuscg/) * (@bhaveshinuscg) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11871211) * Hello Pratik, * Sure I uploaded an image to show my active discount codes. Please find the image uploaded. * [https://drive.google.com/drive/folders/1Ua8gCcDVulk_TeQAY3rwIX6ubHrx6_OI?usp=sharing](https://drive.google.com/drive/folders/1Ua8gCcDVulk_TeQAY3rwIX6ubHrx6_OI?usp=sharing) * also, I used [download_checkout_loginrequired] shortcode on the checkout page. basically, I wanted to know there is an option to enable disable discount code input box on the front end? * Please let me know if you need more screenshots. * Thanks * [Pratik Jain](https://wordpress.org/support/users/pratik-jain/) * (@pratik-jain) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11874673) * Hi [@bhaveshinuscg](https://wordpress.org/support/users/bhaveshinuscg/) * Sorry but your file link is private not public so I can not view it. * One more thing `[download_checkout_loginrequired]` is not the actual shortcode of EDD. It looks like that it of any third party plugin. * Can you please add the actual shortcode of plugin `[download_checkout]`, remove the old shortcode and check the output? * [Bhavesh](https://wordpress.org/support/users/bhaveshinuscg/) * (@bhaveshinuscg) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11878823) * Hello pratik, * **Sorry for the inconvenience caused to you.** * here is the updated link where you can see the image * [https://drive.google.com/file/d/1JGxR8ikmcJc0kRjAcsBEQsM-Lu1v7YPU/view?usp=sharing](https://drive.google.com/file/d/1JGxR8ikmcJc0kRjAcsBEQsM-Lu1v7YPU/view?usp=sharing) without login * I have live site set up in my local machine I changed the code [download_checkout_loginrequired] replaced with [download_checkout] but I can’t see any change on the checkout page * **If you would like to take the remote access of my pc then I can take permission from high authority** * Please advice * Thanks, & Regards, Bhavesh Akhade - This reply was modified 6 years, 9 months ago by [Bhavesh](https://wordpress.org/support/users/bhaveshinuscg/). - This reply was modified 6 years, 9 months ago by [Bhavesh](https://wordpress.org/support/users/bhaveshinuscg/). * [Pratik Jain](https://wordpress.org/support/users/pratik-jain/) * (@pratik-jain) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11878955) * Hi [@bhaveshinuscg](https://wordpress.org/support/users/bhaveshinuscg/) * Thanks for the screenshot. Can you please provide me the full screenshot of checkout page also? * Which theme are you using? * One more thing, Please go to your current theme and see is there any folder ‘ edd_templates’? If you are using a child theme then please look into it also. * [Bhavesh](https://wordpress.org/support/users/bhaveshinuscg/) * (@bhaveshinuscg) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11878987) * Hello Pratik, * Thanks for the quick reply, * Please find the full page screenshot [https://drive.google.com/file/d/16rdvM6ssMtDGz6W23FtHqeEaGvNLrXvB/view?usp=sharing](https://drive.google.com/file/d/16rdvM6ssMtDGz6W23FtHqeEaGvNLrXvB/view?usp=sharing) * The theme name is: **JustLanded for WordPress** * Yes I have the folder **“edd_templates”** in my child theme Only one file I have in that folder * Thanks, Bhavesh Akhade * [Pratik Jain](https://wordpress.org/support/users/pratik-jain/) * (@pratik-jain) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11882900) * Hi [@bhaveshinuscg](https://wordpress.org/support/users/bhaveshinuscg/) * Can you please tell me what is the name of that file? * One more thing if you have customized the plugin with some code then please verify that you have not removed this action hook of EDD. `edd_checkout_form_top` * Also please check that it is not hide via any CSS selector. * [Pratik Jain](https://wordpress.org/support/users/pratik-jain/) * (@pratik-jain) * [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11912595) * Hi [@bhaveshinuscg](https://wordpress.org/support/users/bhaveshinuscg/) * Does your problem resolved? Any update on this please? Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Discount code on front end’ is closed to new replies. * ![](https://ps.w.org/easy-digital-downloads/assets/icon.svg?rev=3455837) * [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy](https://wordpress.org/plugins/easy-digital-downloads/) * [Frequently Asked Questions](https://wordpress.org/plugins/easy-digital-downloads/#faq) * [Support Threads](https://wordpress.org/support/plugin/easy-digital-downloads/) * [Active Topics](https://wordpress.org/support/plugin/easy-digital-downloads/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/easy-digital-downloads/unresolved/) * [Reviews](https://wordpress.org/support/plugin/easy-digital-downloads/reviews/) ## Tags * [coupon code](https://wordpress.org/support/topic-tag/coupon-code/) * [frontend](https://wordpress.org/support/topic-tag/frontend/) * 10 replies * 3 participants * Last reply from: [Pratik Jain](https://wordpress.org/support/users/pratik-jain/) * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/discount-code-on-front-end/#post-11912595) * Status: resolved