Title: Disconnection issue
Last modified: August 7, 2026

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# Disconnection issue

 *  [nedmayo](https://wordpress.org/support/users/nedmayo/)
 * (@nedmayo)
 * [1 day, 5 hours ago](https://wordpress.org/support/topic/disconnection-issue-2/)
 * My plugin is disconnected from my constant contact account.
 * I get the following 2 errors on constant contact settings page:
   Constant Contact
   Forms has experienced issues that may need addressed and functionality may be
   missing. Please enable the “Support” checkbox under the Support tab in [Constant Contact settings](https://hjcmn.org/wp-admin/edit.php?post_type=ctct_forms&page=ctct_options_settings_support)
   and start a [forum support thread](https://wordpress.org/support/topic/constant-contact-forms-has-experienced-issues-that-need-addressed-admin-notice/).
   Our support team will aid with further steps.
 * Constant Contact Forms has detected errors that indicate a need to manually disconnect
   and reconnect your Constant Contact account. Visit the [Connection Settings](https://hjcmn.org/wp-admin/edit.php?post_type=ctct_forms&page=ctct_options_connect)
   to manage.
 * When I try to update the authCode, it does not resolve the DISCONNECTED status
   and those errors persist. Please advice on what to attempt.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * (@tw2113)
 * The BenchPresser
 * [10 hours, 2 minutes ago](https://wordpress.org/support/topic/disconnection-issue-2/#post-18988066)
 * Can you do the steps mentioned about the “Support” checkbox?
 * What version of the plugin are you presently on?

Viewing 1 replies (of 1 total)

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 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Michael Beckwith](https://wordpress.org/support/users/tw2113/)
 * Last activity: [10 hours, 2 minutes ago](https://wordpress.org/support/topic/disconnection-issue-2/#post-18988066)
 * Status: not resolved