Title: Disconnected Jetpack Plugin
Last modified: August 2, 2021

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# Disconnected Jetpack Plugin

 *  Resolved [protekenterprises](https://wordpress.org/support/users/protekenterprises/)
 * (@protekenterprises)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/disconnected-jetpack-plugin-2/)
 * Yesterday when I updated the woo commerce plugin my site had a critical error.
   While trying to fix the issue I disconnected my Jetpack plugin and now the site
   is no longer connected to my WordPress account. I don’t know how to reconnect
   my site and get access to my admin portal. We are a small company where we all
   pitch in where we can. I’m by NO MEANS an expert so any help would be amazing.
   Our site is back up but the store portion is down, I’m guessing due to the disabled
   plugins.
    -  This topic was modified 4 years, 9 months ago by [protekenterprises](https://wordpress.org/support/users/protekenterprises/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdisconnected-jetpack-plugin-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [deathlynotes](https://wordpress.org/support/users/deathlynotes/)
 * (@deathlynotes)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/disconnected-jetpack-plugin-2/#post-14727799)
 * Hello [@protekenterprises](https://wordpress.org/support/users/protekenterprises/)
 * I am glad to help!
 * You can reconnect to your admin dashboard at (yourdomain.com)/wp-admin/ or via
   [https://wordpress.com/log-in](https://wordpress.com/log-in)
 * After logging in to your site, could you please disconnect and then reconnect
   Jetpack? You can follow these instructions to do that:
 * 1. Go to the **Jetpack** menu in your WP-Admin dashboard
    2. Scroll down to find
   the *Connections* area. 3. Click *Manage site connection*. 4. Click **Disconnect**
   and follow the prompts to complete the disconnection process. 5. Click **Set 
   Up Jetpack** button to connect your site to WordPress.com again.
 * This handy guide explains the full process in more detail:
 * * [https://jetpack.com/support/reconnecting-reinstalling-jetpack/#disconnecting-jetpack](https://jetpack.com/support/reconnecting-reinstalling-jetpack/#disconnecting-jetpack)
 * Let me know if you have any questions.
 * My best regards,
 * Michelle C.
 *  Plugin Support [Animesh Gaurav (a11n)](https://wordpress.org/support/users/bizanimesh/)
 * (@bizanimesh)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/disconnected-jetpack-plugin-2/#post-14755764)
 * Hi there,
 * It has been more than one week since we have heard from you, so I’m marking this
   topic as resolved. But If you have any further questions or need some more help,
   you’re welcome to reply here or open another thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Disconnected Jetpack Plugin’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)

 * 2 replies
 * 3 participants
 * Last reply from: [Animesh Gaurav (a11n)](https://wordpress.org/support/users/bizanimesh/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/disconnected-jetpack-plugin-2/#post-14755764)
 * Status: resolved