Useful plugin, bugs quickly resolved…

  • mod666

    (@mod666)


    8 months, 3 weeks ago

    EDITED: No solution to the bug reported. Seems like free users don’t matter much. Still getting an error that currently I’m stuck at Version 1.6.18 and any time I want to update it tells me to purchase a license. No chance to skip the dialog and get the update for the free version. Interesting as it includes security updates. Ticket to suppot was answered but not solved. Hence my change to 1 star. Do better!

    Old review:

    I have been using the free version of this plugin for a couple years. The free version was enough as it did the job. Issues and smaller bugs were resolved quickly.

    I assume the error message was caused by a bug. Disappeared after a little while.

    Has been solved for now: However, not it tells me “update available”. But then when clicking to update, tells me to get a license. Which I won’t and have not asked for. But it’s a catch 22. Automatic update will run, then fail due to license, creating an error email to me. Please fix that, let people decide if the free version is good or if they wanna purchase and get additional functionality.

    Don’t force me on something like that. Otherwise will look for a new map plugin if you feel that’s the way to go.

    • This topic was modified 8 months, 1 week ago by mod666.
    • This topic was modified 8 months, 1 week ago by mod666.
    • This topic was modified 3 months ago by mod666. Reason: Customer support not helpful
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author MapGeo

    (@interactivegeomaps)

    8 months, 2 weeks ago

    Thank you for your feedback, and we’re sorry to hear about the frustration you’re experiencing. You should not be encountering those update errors with the free version. Could you please open a support ticket so we can look into this specific issue and assist you directly? We’ll do our best to resolve it quickly. We truly appreciate that you’ve been using the plugin for a couple of years and value your input, it helps us improve.

    Thread Starter mod666

    (@mod666)

    8 months, 1 week ago

    @interactivegeomaps: Seems like it was just a bug and the error message removed itselve the day after. Have amended my review.

Viewing 2 replies - 1 through 2 (of 2 total)

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