Title: Disappointed Last modified: September 20, 2018 --- # Disappointed * [dallensmith](https://wordpress.org/support/users/dallensmith/) * (@dallensmith) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/) * Doesn’t work at all with sites using a builder like Divi Viewing 14 replies - 1 through 14 (of 14 total) * [Gary Schollmeier](https://wordpress.org/support/users/ardral/) * (@ardral) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10705936) * It works fine with Divi Builder for me. * [jdailey](https://wordpress.org/support/users/jdailey/) * (@jdailey) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10707627) * Sorry to hear you are having issues with SmartCrawl. As Ardral said, SmartCrawl does work with builders like Divi. I do not see a support ticket for your conflict. Our team will gladly look into this issue further and we hate that you feel any disappointment. 🙂 * Thanks for giving SmartCrawl a try and we look forward to hearing from you. * Thread Starter [dallensmith](https://wordpress.org/support/users/dallensmith/) * (@dallensmith) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10708291) * Does it work out of the box with divi builder or is there something I have to change?because the only thing smart crawl sees are divi builders short codes, in that respect, sure it works. but that is not what i consider to be working * [jdailey](https://wordpress.org/support/users/jdailey/) * (@jdailey) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10708774) * Thanks for the follow-up [@dallensmith](https://wordpress.org/support/users/dallensmith/). After some testing I see the issue you are describing. We have this tasked up and it is already in testing. This should be fixed in the next release. I will let you know when it is launched. * Thread Starter [dallensmith](https://wordpress.org/support/users/dallensmith/) * (@dallensmith) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10708795) * I don’t understand, the user above Ardral (@ardral) wrote: It works fine with Divi Builder for me. * What did this person do to make it work so effortlessly? Maybe this person would like to chime in and explain what he/she meant by that. * Now you are saying it doesn’t work. All this does is make me suspicious. * [jdailey](https://wordpress.org/support/users/jdailey/) * (@jdailey) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10709154) * Ardral can chime in but I checked through our support tickets and found this: [https://wordpress.org/support/topic/reading-divi-content/](https://wordpress.org/support/topic/reading-divi-content/) * Sorry again for the confusion. - This reply was modified 7 years, 7 months ago by [jdailey](https://wordpress.org/support/users/jdailey/). * Thread Starter [dallensmith](https://wordpress.org/support/users/dallensmith/) * (@dallensmith) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10709337) * interesting. Hopefully you guys can figure out what the issue is and fix it. I really like all your other plugins and will continue to use them and will review them as well. If this ever gets resolved I will come back and change my review. * Before installing I did some research and found this: [https://premium.wpmudev.org/forums/topic/smartcrawl-pro-smartcrawl-doesnt-find-content-divi-theme](https://premium.wpmudev.org/forums/topic/smartcrawl-pro-smartcrawl-doesnt-find-content-divi-theme) * Seems this has been an issue for a while (feb 2018), I was hoping it was resolved by now but it hasn’t been. I guess ill just have to keep my fingers crossed. * [Gary Schollmeier](https://wordpress.org/support/users/ardral/) * (@ardral) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10709479) * I need to look into this further on my Divi Builder sites. * I realised yesterday that most of my sites have the meta info imported from Yoast so the Divi shortcode problem doesn’t exist for them, at least. * Has anyone with this problem tested to see if the problems occurs with manually entered meta descriptions (instead of allowing SC to auto-generate it)? * Thread Starter [dallensmith](https://wordpress.org/support/users/dallensmith/) * (@dallensmith) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10710196) * Adding the meta manually works fine for me. Don’t mind doing that for the home page, but kind of defeats the purpose if I had to do it for each blog post. Thing is Google crawlers read it fine. Just hard to get an assessment with this plugin if it only sees shortcodes. * [Gary Schollmeier](https://wordpress.org/support/users/ardral/) * (@ardral) * [7 years, 7 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10710275) * This actually is problematic for me. More than I initially realised. * A few of my sites have a number of posts with auto-generated meta descriptions and they’re showing the Divi shortcodes on the frontend. * Likely I’m going to have to go back to Yoast for the affected sites. * [jdailey](https://wordpress.org/support/users/jdailey/) * (@jdailey) * [7 years, 6 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10722823) * Just to follow-up here. We pushed an update that includes better support for page builders (including Divi). Please test and let us know if you have any issues. 🙂 * [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * (@wpmudev-support1) * [7 years, 6 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10724044) * Little bit of an update here, we have noticed some issues with certain shortcodes running alongside 2.2.2.4 release so we had to pull down that version until devs sort this out and have new one ready 🙁 * We are hoping to have it back soon and have it playing nicely with Divi and other builders. * Cheers, Predrag * Thread Starter [dallensmith](https://wordpress.org/support/users/dallensmith/) * (@dallensmith) * [7 years, 6 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10731287) * Unable to test. Been trying the passed few days and only get timeouts. Scan timed out and was unable to complete. * [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * (@wpmudev-support1) * [7 years, 4 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10972051) * Hi [@dallensmith](https://wordpress.org/support/users/dallensmith/), * Sorry for not getting back to you sooner, we were working on fixes on both plugin itself and the scans coming from our end and there shouldn’t be any issues anymore. Can you please tell us if the issues are gone now? * Cheers, Predrag Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Disappointed’ is closed to new replies. * ![](https://ps.w.org/smartcrawl-seo/assets/icon-256x256.gif?rev=3446894) * [SmartCrawl SEO checker, analyzer & optimizer](https://wordpress.org/plugins/smartcrawl-seo/) * [Frequently Asked Questions](https://wordpress.org/plugins/smartcrawl-seo/#faq) * [Support Threads](https://wordpress.org/support/plugin/smartcrawl-seo/) * [Active Topics](https://wordpress.org/support/plugin/smartcrawl-seo/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/smartcrawl-seo/unresolved/) * [Reviews](https://wordpress.org/support/plugin/smartcrawl-seo/reviews/) * 14 replies * 4 participants * Last reply from: [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/disappointed-66/#post-10972051)