Support » Plugin: File Manager » Disappointed

  • Don’t often give 1 star reviews but the support (or lack of) for the Pro version is appalling. I have made over 5 attempts to contact support and have been pretty much ignored, apart from them asking for a screen grab and login details. Then radio silence. So now I’m out of pocket. Abs still do not have a working plugin. If you’re interested the free plugin worked fine, the pro chucks an error on the settings page – rendering it useless. I’ve asked for a refund and again been ignored.

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  • Plugin Author mndpsingh287

    (@mndpsingh287)

    Hi @edrileycs,

    Please note we have responded to your support ticket and made several attempts to resolve your issue. We are sorry to hear that you are experiencing issues but are committed to providing you with assistance. Please check your email for the latest response and lets solve your issue together.

    Thanks,
    Mandeep

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