Title: Disappearing list Last modified: August 30, 2016 --- # Disappearing list * Resolved [amyty](https://wordpress.org/support/users/amyty/) * (@amyty) * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/) * Hi! I was just updating my list of banned email addresses, and when the update page returned the list was empty. * I managed to go back a few times in my browser to make a copy of the list and try to update it again, but it keeps coming back empty. * Have I maybe reached an outside limit? * Thanks for any help! * [https://wordpress.org/plugins/ban-hammer/](https://wordpress.org/plugins/ban-hammer/) Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6747983) * Does a smaller list work? * How big is the list? * Thread Starter [amyty](https://wordpress.org/support/users/amyty/) * (@amyty) * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6747984) * Alas, no. Cutting the list in half hasn’t changed anything. * There are about 60 lines/items in the list. * (Thanks for getting back to me. 🙂 ) * [jmemmott](https://wordpress.org/support/users/jmemmott/) * (@jmemmott) * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748021) * Similar issue on two of my sites. However, I have found that if I use the Settings- >Discussion Page to set the contents of the blacklist, it can be restored correctly. If I try to use the list in Tools-Ban Hammer, I lose a significant part of the list when I save the update. * [van24](https://wordpress.org/support/users/van24/) * (@van24) * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748039) * Same issue here. Only 3 items on the list, but when I hit Update Options they disappear. Running WP 4.31. * Plugin Author [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748065) * Okay, I can’t reproduce this at all. I tested on a clean site and I’m able to add up to 60 items without an issue. Then I added 20.5k addresses and that blew up my database (as expected) but it worked. 173 worked on a shared host running PHP 5.4 and WordPress 4.3.1 and 4.4. * amyty and van24, are you on single site or multisite? (jmemmott, I know you’re on single, tools doesn’t exist like that on Multi) * Are you both on 2.5.1 of Ban Hammer? * What version of PHP and WordPress? * What other plugins do you have active? * Plugin Author [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748067) * Different question. * When you say ’email addresses’ do you mean [foo@example.com](https://wordpress.org/support/topic/disappearing-list/foo@example.com?output_format=md) or do you really mean domains like [@example](https://wordpress.org/support/users/example/). com only? * I CAN reproduce it on email domains only, and I know why that happens. I’ll push a fix, but I want to be sure I have this right. * Thread Starter [amyty](https://wordpress.org/support/users/amyty/) * (@amyty) * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748068) * Hi again! * I think a multi-site, shared webhost with Dreamhost, if I understand your question correctly! * As to your second question, yes, there are a lot of domains in my list, rather than single emails! * Thread Starter [amyty](https://wordpress.org/support/users/amyty/) * (@amyty) * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748069) * My list of plugins: * Add From Server Akismet Alpine PhotoTile for Instagram Always Use Open Graph with Jetpack Ban Hammer Default featured image Featured Image Jetpack by WordPress. com Kebo – Twitter Feed Members NextGEN Gallery by Photocrati NextScripts: Social Networks Auto-Poster Photonic Gallery for Flickr, Picasa, SmugMug, 500px, Zenfolio and Instagram Remember Me Controls WP Approve User * Plugin Author [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748070) * > As to your second question, yes, there are a lot of domains in my list, rather > than single emails! * A lot or ALL? There’s a big difference here 🙂 If they’re ALL domains, then I know what’s happening and I can fix it. It only SOME are domains, then I have two problems at large. * Thread Starter [amyty](https://wordpress.org/support/users/amyty/) * (@amyty) * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748071) * A lot, not all! * Many of these I think were either from an old list or the original banhammer list(?), maybe snagged from my other block list that goes with comments – which could mean I broke banhammer. 🙁 * I did a back-up in case I’d need it: * ``` 1stopgolfpromoshop @799fu.com @hotmail.com @yahoo.com Ankit Araceli @old.syfyman.com @general.insurple.com @poczta.pl @monkey.levening.com Carrylync mynameis.cheapgreenteabags.com Clarinda @yandex.com @mail.ru @abv.bg Fendi Bags Guenceabeda MARKETING Meriejoy SEO Scuppygag SeoOptimizationGuide.com bond.feamail.com SipepicyCib Victoria Secret Weaticietry Yessenia agrivaliaxert aliexpress animalliberation.org.au beauty.adsuse.com beijingescort beijingmassage cellulite.adsboards.com emkenforsenate http://mass-traffic-software.com kashisale.com laradouta lingerie marketing massage massive-auto-traffic massive-automatic-traffic.com mihuerta.org obpmilling potty training shanghai massage shanghaiescort shanghaiescortf7 somaiya viagra viewdesigncompany vuitton website layout website132.com www.highland2007.com mailyouspacce.net masok.lflinkup.com ``` * Thread Starter [amyty](https://wordpress.org/support/users/amyty/) * (@amyty) * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748072) * Looking over this list, actually it DOES look like all my emails are just email domains! I hope this helps! * Plugin Author [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748073) * It does! Pushing a fix now! * So what happened was that I was adding in sanitization to ensure no junk data gets into the database, preventing XSS risks. Aaaaand I check for `sanitize_email()` and not text field. *SIGH* * Thread Starter [amyty](https://wordpress.org/support/users/amyty/) * (@amyty) * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748075) * And I am overjoyed to report that this is resolved! * Thank you so much! 😀 * Plugin Author [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748076) * Thanks for confirming it was the domains that did it. That made sense as soon as I realized that 🙂 Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Disappearing list’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/ban-hammer_d33539.svg) * [Ban Hammer](https://wordpress.org/plugins/ban-hammer/) * [Frequently Asked Questions](https://wordpress.org/plugins/ban-hammer/#faq) * [Support Threads](https://wordpress.org/support/plugin/ban-hammer/) * [Active Topics](https://wordpress.org/support/plugin/ban-hammer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ban-hammer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ban-hammer/reviews/) * 14 replies * 4 participants * Last reply from: [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/disappearing-list/#post-6748076) * Status: resolved